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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership. Responsibilities Support all aspects of the day-to-day operations of the sales function globally Review opportunities for accuracy and provision orders on successful closure of a deal Support the Sales Operations Manager to improve sales data quality and processes Report on data quality metrics to executive level stakeholders Implement surveys and define metrics for executive level stakeholders Support the sales team globally on CRM and other sales operations systems Deliver sales metrics, dashboards and other ad-hoc analytical tasks Lead automation and streamline the Lead to Order process Requirements An exceptional academic track record from high school and university Experience in a sales operations/sales order processing role Experience in a technology subscription-based business Experience driving data quality improvement Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes Excellent problem-solving and analytical skills Ability to work productively with stakeholders at all levels of the organization on a global scale Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams Experience with Salesforce or similar CRM Ability to travel internationally twice a year, for company events up to two weeks long What We Offer Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. #J-18808-Ljbffr
