Solution Owner/delivery Manager

As a Solution Owner, you will be on the front lines of delivery, leading complex work focused on impactful business outcomes for our key clients. In this role, you will be a day-to-day delivery leader embedded with our highly skilled teams of experts, engaging with clients to partner on prioritization, backlog management, and planning, and accountable for successful project & program management. Our Solution Owners are specialized generalists, able to flex into new roles as required, and always acquiring new skills.

You will thrive in this role if you have a learner’s mindset, a servant-leader mentality, and a passion for getting things done. You may come from an engineering, design, or project management background and will most certainly leverage the special skills & experiences you’ve acquired throughout your career. A firm understanding and appreciation for consultative selling, account planning, and alliance partnerships is a huge plus, as are certifications from partners such as AWS, GCP, and Microsoft.

**What You’ll Do**:

- Lead complex delivery projects internally and/or on client engagements across all industries & verticals in a hands-on role.
- Define and work within an agile framework, including estimation, facilitating backlog. refinement, agile ceremonies, partnering with product owners, and demonstrations.
- Lead short-term discovery teams to help clients solidify their vision, create a plan to pull the future forward, and align technical resources to ensure a viable & desirable outcome during longer-length delivery & iterative development.
- Be an advocate for change, embracing evolving requirements as new information is obtained and leveraging empirical process control to incorporate knowledge into working product increments.
- Serve as the pivot between business & technical teams, aligning on timelines, approaches, and outcomes while helping translate between these domains.
- Be a little bit good at a lot of things, and wear many hats, including quality assurance, business analyst, product owner, scrum master as the situation warrants, sometimes more than one at once. IE- lead with a consulting mindset, a humble curiosity, and a servant-leader approach to the team and your client.
- Be the first point of escalation for team & client stakeholder concerns, identifying risks, creating mitigation plans, and resolving issues to remove roadblocks.
- Be the liaison with the Client Partner and Accountable Executive, keeping all internal & client stakeholders informed and aligned on project status, delivery updates, risks, issues, and communications.
- Prepare & delivery client presentations, including discovery readouts, delivery plans, prototypes, POCs, and after-action reports.

**What You’ll Bring**:

- 5+ years of demonstrated leadership experience, agile project delivery, or consulting.
- A deep understanding of and hands-on experience with multiple agile methodologies, delivery frameworks, and project management tools.
- Experience in playing product management or ownership roles, or tight direct involvement in product definition
- Demonstrated experience leading complex technical delivery across multi-disciplinary teams.
- Excellent listening skills, executive presence, and an ability to lead with empathy, putting people first.
- Solid understanding of budget & contract management, including burn rates, forecasts, and contractual engagement models (T&M, fixed capacity, fixed fee, etc).
- Technical acumen, with a solid track record supporting customer data & analytics, cloud partner ecosystems (AWS, GCP, Azure) strongly preferred.
- Experience in leading AI/ML centric solutions would be a plus.
- Experience in management workflows automation and AI-powered facilitation would be a plus.
- A skill for 'seeing around corners' and helping align delivery, practice, and regional leadership on proactive risk mitigation.
- A passion for happy clients & their customers.