Business Process Specialist

**Our purpose**

Join a team that’s passionate about partnership. With careers at Dow, we take time to explore questions and talk to each other. We love to learn. Our people are driven by limitless curiosity.

We are an innovative, customer centric, inclusive, and sustainable materials science company.
- Employing 36,500 individuals
- Across 109 manufacturing sites
- In over 31 countries

Our portfolio of products and solutions include:

- Plastics: With new technology trends, our plastic additives can be experienced in many everyday items including vinyl, blow-molding bottles, film, rigid containers, PVC plastics, siding, decks and rails, foam pipes and profile formulations, window frames and high-efficiency lubricants.
- Industrial intermediates: As the product of a reaction that is beneficial when used as a precursor chemical for another product, industrial intermediates can take on many shapes and forms. Ours are used in home comfort and appliance, building and construction, adhesives and lubricants, and more.
- Coatings: Whether it’s a water-based coating or solvent-based coating, a thin film is deposited on materials to enhance specific properties such as enhanced performance, durability, aesthetics, and sustainability.

We make diversity and inclusion a priority—because sharing our perspectives and building on each other’s ideas will drive innovation. Could you imagine yourself in a place like this?

**Responsibilities / Duties**
- Assists BPL to drive work stream/sub-process level activities as needed to support their respective areas.
- Collaborates and participates in strategy definition with global and regional peers, business and functional stakeholders.
- Facilitates training, mentoring, knowledge transfer and coaching across various levels of support model.
- Interfaces with DSS for system development, support and issue resolution of regional requirements.
- Assists BPL to define and document Global/Regional Work Process and System Solutions, continuous improvements and manage the implementation of it across the globe.
- Supports BPL in resolving issues, explaining functionality, gathering Global Work Process requirement changes, and insuring work process knowledge transfer.
- Participates in reviews with Global Business Process Team to resolve issues, explain functionality, gather Global Work Process requirement changes, and insure work process knowledge transfer.
- Accountable to possess in-depth understanding and knowledge of the work process, systems, tools and metrics.
- Supports corporate initiatives and projects executed by the DSS organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation.
- Monitors consistency between promised and delivered value to our customers.
- Identifies gaps in Global Work Processes driven from external best practices and new emerging technologies.
- Leads projects that are cross-functional/business/area/work process in nature, either individually or under the guidance of a Business Process Leader.
- Participates in Corporate initiatives and projects executed by the DSS organization, which may include requirements gathering, evaluation, testing set up and execution, data transition and migration activities, and implementation.

**Experience**
- Minimum of 3 years of experience required.
- Education: Bachelor´s Degree
- Intermediate English Language Skills

**Your abilities, Knowledge and skills include**:

- Interpersonal effectiveness.
- Understanding customer needs.
- Teamwork.
- Foster Innovation.
- Taking initiative.
- Problem solving skills.
- Value creation.
- Analytical skills and project management skills.
- Disciplined and strong process-oriented skills.
- Digital mindset.
- SAP Sales module knowledge.
- Training skills.
- Reporting and Data analytics experience.

**Additional Notes**:

- No visa sponsorship/support is available for this position
- We do offer domestic relocation assistance for Dow jobs like this position.
- We are also committed to providing reasonable accommodations if you qualify as a person with disabilities.
- Do not forget to attach your resume

Dow Offers:

- A robust total rewards program, including: competitive base pay, variable pay that rewards individual, team, and Company performance, and comprehensive benefits
- On-going learning opportunities within a diverse, inclusive and rewarding work environment
- Career experiences that can span different Dow businesses and functions with opportunities for personal and professional growth
- The chance to work within a global company and interact with colleagues from around the world
- Opportunities that spark your imagination and ignite your passion to help others

**About Dow**

Dow (NYSE: DOW) combines global breadth, asset integration and scale, focused innovation and leading business positions to achieve profitable growth. The Company’s ambition is to become the most