Avp - Account Services Specialist

**Responsibilities**:

- The Product Development Specialist is a developing professional role that responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
- This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
- Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts
- Creates a product vision aligned to business priorities and corresponding road-map to delivery
- Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community
- Ensures product delivery is provided in a consistent, professional and high quality level planned and coordinated with unit Manager
- Works in close co-ordination with Sales, Technology, Business Managers and senior stakeholders to fulfill the delivery objectives
- Manages and implements a wide variety of products and solutions
- Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing
- Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
- Interacts with other units to resolve product issues or to support them on inquires when product expertise and guidance is required
- Partners with business leaders and a widely distributed global user community to define and implement solutions
- Creates project plans, business and technical requirements documents for product execution
- Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives
- Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation

**Qualifications**:

- 5-8 years of experience
- Intellectual curiosity, analytical, and conceptual thinker
- Proactively seeks and develops new opportunities
- Detail oriented
- Ability to build networks and relationships internally and externally
- Familiarity with product development methodologies
- Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access
- Comfortable with performing data investigations that require a high degree of accuracy with tight timescales
- Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets
- Ability to structure and break down problems, develop solutions, and to drive to results
- Process Management knowledge with a propensity for detail and comprehensiveness of content
- Ability to collaborate and clearly communicate with team members of an organization
- Project Management skills with experience leading large cross functional initiatives
- Generation of reports and presentations for management

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Development
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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