IT Support Associate Ii

1 semana atrás


Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

High school or equivalent diploma.
- Experience supporting Windows, Mac or Linux machines.
- Experience operating systems support.
- Experience troubleshooting integrated and interdependent computer systems.
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.
- Availability to go work at our Cabo de Santo Agostinho - PE - Fulfillment Center, in a 3x2 shift (12 hours). Occasionally, the shift may change.
- Fluent in Portuguese and able to read in English.

About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
**About The Role**:
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon. This is an onsite role and requires 100% office attendance.
What Do We Offer?
Our inclusive culture empowers Amazonians to deliver the best results for our clients. We don't just celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request accommodation for the interview or onboarding process, let your recruiter know and they will connect you with our accommodation team.
Key job responsibilities
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.

About the team
OpsTech Solutions (OTS) provides IT support and technology deployment for Amazon’s Operations Technology Infrastructure, so that Amazon can fulfill its commitment to customers around the world. We ensure network and client devices function for WW Operations, including fulfillment centers, Amazon Fresh, Prime Now, Lockers, Pantry, and Amazon Campus.
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Hardware (installation), AWS, or other industry relevant certifications.
- Experience in a dynamic environment with a high degree of customer service.
- Advanced English.



  • Cabo de Santo Agostinho, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Experience in corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminalsAs an IT Support Associate II, you will use your skills to support...


  • Rio De Janeiro, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro

    High School Diploma or equivalent. - Experience in the set up and installation of computer and networking equipment. - Experience in maintaining laser printers.Job summary About OpsTech IT Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to...


  • Cabo de Santo Agostinho, Brasil Bebeeoperations Tempo inteiro

    Operations Associate Job SummaryWe are seeking an experienced Operations Associate to join our team.This role is ideal for individuals with strong organizational skills and attention to detail.

  • IT Field Support Specialist

    2 semanas atrás


    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    IT Field Support Specialist **Req Id**:17807 **Job Family**:IT Operations Management **Location**:Rio de Janeiro, BR, 20021-290 **Description**: **ROLE DESCRIPTION** **RESPONSABILITIES** - Stakeholder Support: Serve as the primary point of contact for IT support to assigned stakeholder groups, ensuring alignment with Group IT strategic and operational...

  • IT Support Technician

    1 semana atrás


    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    **Req Id**:10934**Job Family**:Reporting & Support**Location**:Rio de Janeiro, BR, 20021-290**Energy is a fundamental basic need of our society. Fossil fuels, including oil, are an essential source of energy and will remain so until renewable energies have the capacity to meet the growing demand for energy.** **Nearly 5,000 SBMers globally are proud to...

  • IT Support Technician

    1 dia atrás


    Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    **Req Id**:11007**Job Family**:IT**Location**:Rio de Janeiro, BR, 20021-290**Energy is a fundamental basic need of our society. Fossil fuels, including oil, are an essential source of energy and will remain so until renewable energies have the capacity to meet the growing demand for energy.** **Nearly 5,000 SBMers globally are proud to design, build and...

  • IT Support

    1 dia atrás


    Rio de Janeiro, Brasil CGG Tempo inteiro

    Company Description **Job Description**: **Reporting to the IT Specialist, the IT Support will be part of the local Rio IT team and will primary support Brazil business operations.** **Emphasis for this role will be on managing day-to-day Service Desk operations, including but not limited to, user administration, hardware/software troubleshooting,...

  • Sales Support Associate

    4 semanas atrás


    Rio de Janeiro, Brasil Equinix Tempo inteiro

    Sales Support Associate (Hybrid)Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...


  • Cabo Frio, Brasil 3AM IT Services Tempo inteiro

    **Técnico de suporte de Nível II**Tipo de oportunidade: somente para profissionais com empresas - PJ.Modelo: Atendimento presencial à um cliente da 3AM IT.Período: Determinado - 01 mês com possibilidade de prorrogação;Horário Comercial;Centro - Cabo Frio/Rio de Janeiro**Responsabilidades e Atribuições**:Manter-se à disposição da localidade para...

  • Senior IT Support Engineer

    2 semanas atrás


    Rio de Janeiro, Brasil Rain Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. Rain is the fastest-growing earned wage access (EWA) fintech in the U.S. , serving 3.5 million employees and backed by top investors like QED and Prosus . We’ve raised nearly $400M in funding—including the largest Series A in fintech history —and just closed our Series B to fuel our next...