Director, Google Customer Solutions, Mid-market

Minimum qualifications:

- Bachelor’s degree or equivalent practical experience.
- 15 years of experience in sales, including leadership experience in the technology, Internet, and/or media industries.
- Experience with managing teams.
- Experience with building relationships and influencing internal/external stakeholders.

Preferred qualifications:

- Experience in strategic thinking and creative problem solving.
- Experience working with global teams.
- Experience with implementation, including test/learn scenarios and establishing and adapting systems/processes to scale.
- Experience in digital marketing solutions.
- Experience inspiring, motivating, focusing, and training diverse performance teams.
- Ability to build an innovative and effective vision and growth strategy amidst a well-established organization and standards.

**About the job**:
Google Customer Solutions sales teams are trusted advisors and promoters who maintain a relentless focus on customer success by bringing the best Google has to offer.

The team provides scaled solutions to partners that solve marketing challenges and provide insight into marketplace opportunity. In addition, the team partners internally across multiple functions and regions.

As a Director, you will be a thought leader for Mid-Market business growth programs. You will set the vision/strategy, operationalize approaches to the market, and better understand and transform customers/businesses. You will manage C-level relationships with customers driving growth. You will manage portfolios of businesses at various stages. You will be responsible for operating in a transparent way and setting an example of respect and inclusion.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Create an inspiring vision and strategy for a team, including initiatives and Key Performance Indicators, while ensuring that the resources are in place to exceed goals.
- Hire, retain, inspire, and grow a customer-focused sales team that engages with customer leadership teams.
- Deliver against business goals and drive incremental business growth to accelerate growth.
- Manage and grow executive-level relationships through key C-level meetings, events, quarterly reviews, and engagements.
- Drive cross-functional collaboration and alignment with key partner teams, including Mid-Market Sales counterparts, Marketing, New Business Sales, Finance, Central Strategy, and Large Customer Sales teams.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.