Administrative Assistant

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Be a proactive, one step ahead work-ethic, with a great can-do attitude and approach. Someone with a high execution, bias for action, ability to work independently with mínimal direction, ability to partner across the region with team.
- High level of confidentiality, discernment and judgment.
- Ability to Multi-task, juggle multiple calendars, team’s requests and exercise flexibility in responding to fast changing needs and priorities.
- Ability to anticipate scheduling conflicts and recommend solutions.
- Strong teamwork and interpersonal skills, with a desire to offer suggestions and improvements.
- Superior communication skills with the ability to work across all levels, internally and with agencies.
- Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines.
- Supporting & planning key team activities (such as offsites, staff meeting agendas, meeting minutes, space planning,etc)
- Calendar and Meeting management: coordinate internal and external meetings including staff meetings, partner meetings, brown bags, virtual meetings/Zoom scheduling, off
- site meetings and events, and one-on-one meetings. Assist with food orders, meeting needs, agenda support and note taking. Proactively manage calendar requests and conflicts.
- Creating, tracking, planning budgets
- Handle all travel (flight, hotel, car) arrangements (domestic and international).
- Expense management duties for **HR Leadership**, which includes submitting expense reports and receipts in a timely manner.
- Keeping track of all HR projects in the pipeline ensuring dates are being adhered to
- Tracking and helping drive completion of key deliverables and following up on outstanding items
- Project work as needed to support the teams' goals

**Qualifications** To be successful in this role you have**:

- 5+ years of Administrative assistant experience.
- Experience with work across the region
- Willingness to experiment with new ways of collaborative working
- Comfortable with technologies such Word, Outlook, PowerPoint, Zoom, Concur.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

**Work personas**

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

**Required in Office**

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

**Flexible**

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

**Remote**

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees ar