Associate Managing Consultant, Program Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Associate Managing Consultant, Program Management, Advisors Client Services
- Formally trained in a range of project management and change management methodologies and techniques
- Formal accreditation in one or more recognized PM/PMO/ Change/Service management methodologies
- Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and/or technical expertise to the project team across multiple disciplines and geographies
- Strong interpersonal communication and presentation skills
- Perform and articulate cost / benefit / risk analysis
- Able to define scope, timelines and budgets in clear, concise language both written and verbally
- Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
- Creates stakeholder-ready presentations independently with logical storylines
- Has developed own presentation style and is a confident communicator in all program level presentations
- Possesses strong understanding of the Mastercard business, D&S Strategy, and how SPD fits into Strategy
- Develops strong presence in the client organization extending beyond the immediate boundaries of the program
- Is known across Client Services as a strong PMO practitioner and able to lead & follow as required on ‘conventional’ assignments
- Manage multiple projects within a portfolio providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles with responsibilities that are aligned with the delivery of the expected benefits
- Able to work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources
- Delegates effectively downwards and upwards
- Consistently meets deadlines and plans ahead, including planning for risks
- Inspires confidence in clients through team’s timely and reliable execution
- Engenders positive contributions to Knowledge Management and best practices
- Grows from coaching and exposure to difficult situations
- Creates positive team environment and exemplifies organization values
- Provides effective mentorship and coaching
- Identifies and understands client needs and works to execute appropriately.
- Brings interesting and relevant industry perspectives, insights and ideas to key stakeholders in the client organization
- Generates enthusiasm among clients to support team and team recommendations
- Leverages client relationship and continuously seeks opportunity to expand network in areas of interest
- Formulates potential Data and Services and/or Mastercard solutions to client challenges and brings them to the attention of the Client Business Leader in the form of a short ‘Opportunity Statement’
- Is an Active Contributor to their core Practice
- Is an affiliate member of at least one other Practice
- Applies Practice related know-how and personal experience to suggest pragmatic, good practice solutions to program risks and issues

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.