Senior Operations Analyst

2 semanas atrás

São Paulo, Brasil DLL Tempo inteiro

**Our organisation**
At DLL, we are many things. We are team members, family members and community members. We are members of society, members of different cultures and nationalities. Members of change. Each of us has different beliefs, different passions, different points of view, talents and interests. We have different backgrounds, cultures, nationalities and histories. But despite all our differences, we share one thing in common: each of us is a member of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational company. Our unique culture is rooted in greater collaboration, less hierarchy and honest candor that allows us to integrate, ideate and innovate across border lines. Many companies say they are European, American, Asian or Australian, at DLL we are all those places and more.

We are an intercultural collaboration - an interconnected network - that comes together every day with one goal in mind**:Partnership for a better world**
**Your function**
In the position of **Senior Operational Analyst**, you will collaborate with cross-functional teams to conduct, maintain and review operational processes, supporting the expansion of the Insurance area. You will participate in working groups to develop products and technological solutions, as well as reorganizing BackOffice activities, focusing on Issuance, Renewals, Collection, Claims and customer service.
- Supporting the creation and refinement of operational processes;
- Educating partners and providers to ensure that requirements are understood and incorporated;
- Organizing test activities and documenting results;
- Supporting the installation and maintenance of systems.

**Your profile**
- Degree in Business Administration, Economics or related areas;
- Excellent communication and leadership skills;
- Experience in insurance, especially damage (agricultural equipment is a plus);
- Process and project management;
- Advanced Office package (knowledge of data is a plus);
- Knowledge of the Teleport system;
- Advanced English.

**We offer**
- Two working days a year volunteering for a local charity.
- Health and wellness program, including healthy food, free health checks, fun health and vitality activities.
- Flexible hours with the possibility of working from home
- Career development opportunities: online learning, member development programs.

**Additional information**
DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellbeing and maintain a balance between work and the other priorities that make up their lives.

Our four categories of well-being are as follows:

- Connection - Create meaningful connections with other DLL members
- Health - Manage mental, emotional and physical health
- Finance - Provide learning opportunities to help members achieve personal financial health
- Lifestyle - Maintaining a balance between work and life priorities

What's important to our members is important to DLL
**Interested?**
- Referral program applies.

DLL is an equal opportunity employer. We are committed to inclusive and barrier-free recruitment and selection processes and work environments. If you are contacted for an opportunity with us, please inform the Human Resources Department if you require accommodation, in accordance with our values and all applicable legislation.

Job Reference: DLLBR00983

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