Sales Support Specialist

**Career Area**:Marketing / Sales / Product Support**:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:
**Don’t forget to include a resumé in English in your profile in Workday**

**Job Profile / Activities**:
The key role of this first level staff assignment position is to learn and assist others, while building sales support knowledge. The incumbent learns to become a commercial support resource for the Americas regional team. Also becomes increasingly familiar with the company’s processes, systems and methodologies. A more senior consultant and the supervisor/manager typically direct work. Decisions made by this position are more routine and with limited risk issues. Challenges include meeting expectations in delivering results, learning to consider alternative courses of actions, making timely decisions and developing communication skills.

Key accountabilities may include regional events support, CRM salesforce support, progressive update of site performance coverage list of fleets and results of the fleets performance, competitive analysis, sales forecast and general regional support to align with the new Customer Strategic Approach strategy. They will consult with the other support groups in Resource Industries in developing and implementing customer solutions designed to maximize product value and price.

This position represents the division on issues related to the overall commercial and fleet performance in territory. The overview includes PINS trend, demand fluctuations and very basic customer requirements. This position is a point of contact for the regional Americas team and other supporting groups.

This position is responsible for supporting sales and site performance efforts initiated by regional teams. The position supports the Americas machines and aftermarket teams in regional events, basic Salesforce training and other sales initiatives.

**Basic Qualifications**:
**Education**:Bachelor’s degree.

**Experience**: 2 + years of industry experience (mining and/or construction)

**Knowledge**:basic commercial understanding and industry clients.

**Language**:Pre Advanced English / Basic Spanish

**Travel**:10%

**Behavioral skills**:commercial judgment, analytical skills, communication skills and ability to work independently

**Desirable Qualifications**:

- Commercial experience
- Knowledge in the product line, Caterpillar dealer organization and customers
- Advanced Excel
- Power BI and Salesforce

**Some **of** **the** **offered** **benefits**:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

Period to apply: 21/08 to 31/08

LI

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.