Business Systems Analyst

Who we are?

Headquartered in Westminster (Colorado), Ball Corporation is a global company that manufactures aluminum packaging for beverages, personal care and household products and provides aerospace technology to commercial and government customers.

In South America, we have aluminum can and beverage factories in several regions of Brazil, including Chile, Argentina and Paraguay, as well as an office, an IT unit and a shared services center (GBS), both in São José dos Campos (SP).

We are aggregators. We encourage inclusion.
We recognize that diverse teams favor an environment of creativity and innovation and, therefore, we work to provide an inclusive environment that promotes all forms of diversity, be it gender, race, age, disability, sexual orientation, or any other. At Ball, we are committed to creating and maintaining a culture of belonging, providing opportunities for our people to feel welcomed, valued, respected and to prosper in their careers.

We help to build a better community. A better society. A better environment.
Social, environmental and economic sustainability is at the heart of our business and operations strategy. And it is not just an existing feature in our infinitely recyclable products. We believe that social sustainability is strongly influenced by the strength of our relationships with the community, the extent of our partner networks and the impact we have created around the world.

We solve problems. We overcome challenges.
Career opportunities, the desire to overcome challenges and continuously promote the sustainability of our products, operations and communities. We are building the future today, helping people, our customers and the planet.

**Position Overview**:
The Business Systems Analyst (BSA) ensures the proper collection and documentation of business requirements that can be understood by both business and technology stakeholders to improve the effectiveness of the business function, responsible for requirements to be consistent with the business case and the long-term plans within the capability/service delivery area. The BSA also leads user acceptance testing to ensure the solution is aligned to the business requirements, driving resolution of any potential defects where necessary.

**Key Responsibilities include**:

- Accountable for developing, defining, and documenting business requirements that describe the business need and solution scope, and communicate them effectively to IT and business stakeholders
- Remain up to date of technology trends, opportunities, compliance, and regulatory requirements within a defined capability/service delivery area
- Provide process expertise to others to understand the impact of system enhancements on the company’s processes and to understand how system functions and processes will generate the intended outcomes for business
- Collaborate with solution architects, adhering to enterprise architectural frameworks and roadmaps to design processes, systems, and information/data architectures
- Build and maintain an in depth knowledge of the processes, systems, and data in a defined capability/service delivery area
- Responsible for writing functional specifications that can be used by solutions/systems engineers to support the creation of technical designs and delivery of business and technical requirements
- Responsible for communicating documented defects to technical team members, create and validate proposed defect resolutions (fixes) from systems/solutions engineers, ensure that the initial defect was corrected, and that initial data and/or processes will not be impacted
- Coordinate user acceptance testing to ensure business requirements are satisfied and ensure proper UAT documentation is produced (based on use cases and test requirements)
- Ensure proper training, transition, and cutover plans are developed and executed to ensure proper user adoption and minimize business disruption.
- Provide project management support for small/medium size projects, being responsible for project planning and execution of work required, including issue management and status reporting
**Required experience and skills**:

- BA/BS in Accounting, Finance, Business Administration, Marketing, Information Systems Management, Computer Science or related field, or an equivalent combination of education and/or experience
- Experience with progressively increasing responsibility
- Solid knowledge of technologies relevant to the capability/service delivery area
- Working knowledge of the Software Development Lifecycle (SDLC)
- Proficiency using the Microsoft Office suite
- Experience creating core BA deliverables (e.g., functional spec, test cases, etc)
- Strong analytical skills, excellent communication skills (written and oral)
- Demonstrated ability in IT analysis methodologies (e.g., process flow definition, data flow diagramming, use case definition)
- Demonstrated ability to work effectively with all levels of staff, customers and other