Head of Customer Support

We are currently partnered with B2Spin who are looking for an experienced Head of Customer Support & Player Operations to join their team!**Are you a passionate leader **passionate with delivering exceptional player experiences?**B2Spin, a rapidly expanding gaming company, is seeking a dynamic Head of Customer Support and Player Operations to lead our global...

We are recruiting for our client an experienced and strategic **Head of Product** to lead the **PayLab** product, a tailored **Payment Service Provider (PSP) gateway for the gaming industry**. As the Head of Product for PayLab, you will be responsible for defining and driving the product strategy, ensuring that PayLab remains the preferred payment gateway...

**Who you are**: You’re a **great communicator** who is professional, empathetic, responsible and who exudes a positive attitude! As a front-line-employee, the **Customer Support Associate**role is extremely important for improving the eCabs customer’s journey and overall satisfaction. **What you’ll do**: - Answer **incoming calls**, resolving...

EnergyCasino is a well-established, innovative online casino based on the sunny island of Malta.Over the years, we've strived to provide our customers with a first class gaming experience while helping our employees grow and achieve their career goals. We pride ourselves on being a customer-focused company, committed to providing exceptional service to our...

You will be responsible for our RFP team dealing with Payments, Risk, Fraud and KYC for all global brands. The aim is to mitigate fraud, provide the best payment experience, and provide the best customer experience on all our brands effectively. You are responsible for ensuring that all RFP processes are run efficiently and maintain competitive SLAs, as well...

You will be responsible for our RFP team dealing with Payments, Risk, Fraud and KYC for all global brands. The aim is to mitigate fraud, provide the best payment experience, and provide the best customer experience on all our brands effectively. You are responsible for ensuring that all RFP processes are run efficiently and maintain competitive SLAs, as well...

**Position Overview**: We’re looking for an experienced and driven Head of VIPs to lead the development and execution of our VIP strategy across multiple brands, markets, and product verticals. This is a strategic and hands-on leadership role at the heart of our customer experience operation—designed for someone who excels in elite service, data-driven...

**Who are we?**:**WA. Technology** is a B2B supplier of iGaming solutions with rapidly growing clients and partnerships in emerging markets. We offer a state-of-the-art iGaming platform, turnkey solutions, and standalone products that empower operators to enter or expand into emerging markets quickly and easily.The WA.Platform is a fully scalable and...

We are seeking an experienced and dynamic Customer Experience (CX) Lead to oversee and drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Lead, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational...

Overview:This role is responsible for the generation of increased revenue across the Games Global customer base. This includes maximising revenues from existing customers. The role also exists to continually review business development opportunities and manage customers in the most effective way possibleResponsibilities:Managing a team of SPMs / PMs to...