Tier 1 Technical Support Brazil

Há 6 dias


Brasil Chronos Consulting Tempo inteiro

Job Description

Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours.

As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and professionally, and will communicate in English with web professionals from around the world, via tickets, emails, and live-chat.

The Tier 1 agent is an entry-level position that can be a gateway role to any aspiring web technologist, with a passion for customer service.

Requirements

Troubleshooting and technical issue analysis skills

Ability to fluently communicate complex technical ideas in English

Ability to break down and guide through a technical process

Ability to work under pressure

Transparency, accountability, and the ability to work independently

Exceptional courtesy, patience and overall a "people's person"

Experience with WordPress, HTML, CSS – an advantage

Web Servers and web infrastructure – an advantage



  • Brasil Chronos Consulting Tempo inteiro

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours.The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...


  • Brasil beBeeSupport Tempo inteiro US$50.000 - US$80.000

    Job DescriptionWe are seeking a skilled and motivated individual to join our team in Brazil. This is a full-time position that requires providing expert-level technical support and managing customer requests in a dynamic environment.This role involves close collaboration with cross-functional teams to address technical issues and ensure a seamless experience...


  • Brasil Velozient Tempo inteiro

    We are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support, who is bilingual in English and either Spanish or Portuguese. You will join the Customer Services team of our U.S. client. You'll investigate, diagnose, and resolve challenging product and integration problems, all while collaborating closely with...


  • Brasil beBeeSpecialist Tempo inteiro R$60.000 - R$83.000

    Technical Support Specialist L3 Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. This individual will provide expert-level technical support and collaborate with cross-functional teams to resolve complex product and integration issues.The ideal candidate will possess strong analytical skills, excellent problem-solving...


  • Brasil Stigg Tempo inteiro

    1 month ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We are seeking a dedicated and customer-focused Technical Support Engineer to join our team at Stigg. In this role, you will be the first point of contact for our global customers, handling Tier 2 technical inquiries. Your primary responsibility will be...


  • Brasil beBeeSupport Tempo inteiro US$104.000 - US$130.878

    We are seeking a remote, full-time support professional to join our team. As a Technical Support Specialist with experience in Tier 3 software support, you will be responsible for investigating, diagnosing and resolving complex product and integration problems.You will work closely with Product, Engineering and Tier 1 & 2 Support teams to ensure timely and...


  • Brasil beBeeSupport Tempo inteiro R$58.835 - R$87.495

    Technical Support RoleThis is a high-level technical position that plays a critical role in delivering exceptional technical support via chat or email during regular working hours.The agent will be involved with cutting-edge technology shaping the web of tomorrow and will have numerous opportunities to grow professionally, master industry-leading...


  • Brasil beBeeTechnical Tempo inteiro US$90.000 - US$120.000

    Job DescriptionWe are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support who is bilingual in English and either Spanish or Portuguese.You will join our Customer Services team investigating, diagnosing, and resolving challenging product and integration problems while collaborating closely with Product,...

  • Support Specialist

    Há 6 dias


    Brasil beBeeTechnical Tempo inteiro R$80.000 - R$130.000

    Job DescriptionWe are seeking a highly skilled and motivated technical support specialist to join our team in Brazil.This is a full-time position that requires you to provide expert-level technical support and manage a variety of customer requests in a dynamic environment.You will be the go-to resource for our customers, providing assistance and ensuring...


  • Brasil Velozient Tempo inteiro

    OverviewWe are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support, who is bilingual in English and either Spanish or Portuguese. You will join the Customer Services team of our U.S. client. You'll investigate, diagnose, and resolve challenging product and integration problems, collaborating closely with...