Technical Support Technician Level I And II

2 semanas atrás

São Paulo, São Paulo, Brasil Array Service Informática Tempo inteiro R$3.500 - R$8.000 por ano

Vagas Abertas: Help Desk e Suporte Técnico de Campo (Nível I e II)

A
Array Service Informática
está expandindo sua equipe de suporte e busca profissionais comprometidos, com perfil técnico e foco em excelência no atendimento ao cliente.

Se você é apaixonado por tecnologia, gosta de resolver problemas e quer atuar em um ambiente dinâmico e colaborativo, temos oportunidades para você

Vagas Disponíveis

  • Técnico de Suporte Nível I e II (Help Desk)
  • Técnico de Suporte de Campo (atendimento presencial em clientes)

Responsabilidades

  • Atendimento técnico remoto e presencial a clientes corporativos
  • Diagnóstico e solução de problemas de hardware, software e rede
  • Instalação e configuração de sistemas operacionais Windows e softwares diversos
  • Suporte ao pacote Office e Microsoft 365 (Teams, Outlook, SharePoint)
  • Documentação de procedimentos e soluções técnicas
  • Participação em projetos de melhoria contínua na área de suporte

Requisitos

  • Ensino técnico completo em Informática ou áreas correlatas
  • Experiência comprovada em suporte técnico (remoto e/ou presencial)
  • Conhecimento avançado em hardware, Windows e redes Microsoft
  • Domínio do pacote Office e Microsoft 365
  • Desejável conhecimento em servidores Microsoft
  • Boa comunicação, organização e foco no cliente
  • Disponibilidade para deslocamentos (vaga de campo)

Diferenciais

  • Certificações Microsoft (MCP, MCSA, MCSE)
  • Experiência com ferramentas de chamados
  • Conhecimento em Azure, Intune e outras tecnologias Microsoft

Etapas do Processo Seletivo

  1. Envio do currículo
  2. Análise curricular
  3. Testes técnicos online
  4. Entrevista técnica
  5. Entrevista com gestor
  6. Proposta de contratação

Como se candidatar

Envie seu currículo para

com o assunto:

"Vaga Técnico de Suporte – Help Desk ou Campo"


Importante:

  • Enviar currículo atualizado com pretensão salarial
  • Residir na cidade de São Paulo

Informações da Vaga

  • Tipo:
    CLT | Tempo integral
  • Salário:
    conforme o cargo (enviar pretensão salarial)
  • Benefícios:
  • Assistência odontológica
  • Celular corporativo
  • Cesta básica
  • Convênios e descontos comerciais
  • Seguro de vida
  • Vale-transporte

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