
Receptionist / Front Desk Assistant – Genetics Laboratory
Há 5 dias
- Welcome and assist patients, visitors, and suppliers in a courteous and professional manner
- Schedule appointments, confirm bookings, and provide prior instructions about exams
- Support the verification and organization of documents and clinical forms
- Answer phone calls and respond to emails
- Forward requests to internal departments of the laboratory
- Assist with administrative tasks related to customer service
- Completed high school education (technical or higher education in health-related fields is desirable)
- Previous experience in customer service, preferably in the healthcare sector
- Good verbal and written communication skills
- Organization and attention to detail
- Basic computer skills (Office suite and email)
- Experience in clinics, laboratories, or hospitals
- Knowledge of medical or genetic terminology
- Meal voucher Grocery voucher Medical assistance
With employees from over 50 nations, CENTOGENE is a truly international company with offices is in Rostock, Berlin, Delhi, Boston, Valencia, Belgrade, and São Paulo.
We were born to help diagnostic patients with rare disease and today we evolved to help patients of all clinical specialties to make bold progress with guided solutions for physicians, their patients and pharma partners.
Suas tarefas• Recepcionar e atender pacientes, visitantes e fornecedores de forma cordial e profissional;
• Realizar agendamentos, confirmações e orientações prévias sobre exames;
• Apoiar na conferência e organização de documentos e formulários clínicos;
• Atender ligações telefônicas e responder mensagens eletrônicas;
• Encaminhar demandas aos setores internos do laboratório;
• Apoiar atividades administrativas relacionadas ao atendimento ao cliente.
Seu perfil
- Ensino médio completo (desejável curso técnico ou superior em áreas da saúde);
- Experiência prévia em atendimento ao cliente, preferencialmente na área da saúde;
- Boa comunicação verbal e escrita;
- Organização e atenção aos detalhes;
- Conhecimento básico em informática (pacote Office e e-mail).
- Experiência em clínicas, laboratórios ou hospitais;
- Conhecimento de termos médicos ou da área genética
- Vale Refeição Vale Alimentação Assistencia médica
With employees from over 50 nations, CENTOGENE is a truly international company with offices is in Rostock, Berlin, Delhi, Boston, Valencia, Belgrade, and São Paulo.
We were born to help diagnostic patients with rare disease and today we evolved to help patients of all clinical specialties to make bold progress with guided solutions for physicians, their patients and pharma partners.
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