Virtual Receptionist/EA for Medical Office

1 semana atrás

São Paulo, São Paulo, Brasil Skin Deep Sculpting Tempo inteiro R$25.000 - R$30.000 por ano

We are looking for a Virtual Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization.

  • You will VIRTUALLY welcome guests who call our business to book post op massages or inquire about our services/need phone support.
  • You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
  • To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.
  • You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations.
  • Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
  • Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

  • Greet and welcome guests as soon as they call our office line
  • Direct guests to the right resources pre and post appointment
  • Answer, screen and forward incoming phone calls
  • Ensure outbound calls are completed to check the welfare of clients
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access as needed
  • Manage/order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Keep updated records of appointment log with daily reconciliation
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Providing post op recommendations
  • Logging calls and completing call record sheets and other record keeping solutions
  • Manage social media accounts, make sure to keep interactions
  • Do Lunch and Learn calls with Doctors offices.

Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Excel Skills
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus
  • Video/Photo editing skills, Canva

Salary Expectation: $450

Shift Availability:

  • Monday through Fridayy (1:30 PM - 8:30 PM - CST, Houston Time)

Job Type: Full-time

Pay: R$1, R$2,500.00 per month

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