Senior Content Experience Designer

Pleased to meet you, we are Zallpy.

We are much more than a technology company; we are a diverse, plural, and talented community. Our purpose is to lead digital transformation with excellence and agility, promoting mutual and genuine growth in ethical and long-lasting relationships. Flexibility is one of our trademarks; we operate in different team models and formats, maintaining our light, collaborative, and integrated culture, providing equitable opportunities in a space where everyone feels safe and heard.

What you will do:

• Develop and implement content strategies aligned with business objectives and user journeys.
• Write clear, concise, and engaging content for various platforms - web & mobile applications, AI applications, and user interfaces.
• Create conversational flows that feel natural, empathetic, and effective for chatbots, collaborating with data scientists and developers to refine and improve conversational interactions.
• Conduct research to understand user needs, pain points, and behaviors to tailor content accordingly.
• Design the structure and organization of content to ensure intuitive navigation.
• Maintain brand voice and tone, writing standards across all content.
• Create content that is accessible and inclusive, adhering to accessibility.
• Analyze user data and feedback to continuously improve content.Work closely with designers, developers, and other stakeholders to create and integrate content seamlessly into the product.

What we are looking for:

• Advanced/Fluent English
• Excellent writing and editing skills.
• Conversational design experience.
• Strong understanding of user experience (UX) principles.
• User research methodologies.
• Information architecture skills.
• Ability to adapt content to different platforms and formats.
• Knowledge of accessibility guidelines.
• Data analysis and interpretation skills.
• UX Writing: Focusing on microcopy and interface language within applications.
• Author content in design tools like Figma.
• Apply brand, writing and design system standards to all content produced.
• Traditional UX Design experience.
• Portfolio required.

Where you will work:

• This is a 100% remote position.

Employment type:

• CLT;

Our benefits include:

Meal/Food Allowance: We use the EVA multi-benefit card, in credit format, providing flexibility for your daily purchases.

Unimed Health Plan: No co-payment or waiting period for the primary holder. Dependents, such as children, spouses, or stepchildren, can be included with co-payment.

Uniodonto Dental Plan: Option to include dependents, with minimal discounts per person.

TotalPass: Access to gyms and sports activities to support your physical health.

Zenklub: Take care of your mental health with two free consultations per month and affordable rates for additional sessions.

Referral Program: Refer talented individuals to join Zallpy and receive bonuses ranging from R$2,500 to R$5,000

Life Insurance: Financial security for you and your family.

Childcare Assistance: Financial support for employees with children from 4 months to 6 years old who earn up to three times the industry base salary.

Baby Zallpy: Special celebration for the arrival of new Zallpy babies

Volunteer Communities: We encourage participation in three internal communities: Diversity, Equity & Inclusion, Sports & Movement, and Technology.

Discounts at Educational Institutions: Access benefits for undergraduate, graduate, short courses, and language studies through partnerships.

Experiences and Development: Opportunities to participate in trips, workshops, events, and team-building activities.

BP Support: Receive personalized support and guidance from our Business Partners team.

Whether in your personal or professional life, Zallpy cares about your growth and well-being Join us on this journey