Senior Product Operations Analyst

1 dia atrás

Greater São Paulo Area, Brasil Keeta Tempo inteiro R$80.000 - R$120.000 por ano

Let's talk about Keeta

Keeta
is the international subsidiary of
Meituan
, one of the world's largest tech and delivery ecosystems, with a bold mission:
help people eat better and live better.

With that vision in mind, we're expanding globally and getting ready to launch our app in Brazil and we're looking for extraordinary people to join us on this journey of growth and innovation.

About the Role

We're looking for a
Product Operations Analyst
to join our
Merchant Operation Strategy
team, focusing on
Stacked Orders Optimization
.

In this role, you'll play a key part in developing and implementing strategies that enhance delivery efficiency, improve merchant experience, and strengthen overall operational performance.

If you're passionate about solving complex problems, using data to drive impact, and working in a fast-paced, collaborative environment this opportunity is for you

What You'll Do:

  • Develop and implement strategies to improve the
    delivery efficiency of stacked orders
    ;
  • Evaluate the impact of implemented strategies and make data-driven adjustments;
  • Continuously monitor performance and analyze operational data to identify opportunities for product improvements within stacked orders;
  • Evaluate user feedback, conduct research, and integrate insights to enhance the experience of
    customers, merchants, and riders
    ;
  • Collaborate closely with Product, Technology, Operations, Commercial, and Customer Support teams;
  • Work directly with merchants and riders to understand their challenges and needs;
  • Develop
    Market Requirement Documents (MRDs)
    to translate operational needs and market opportunities;
  • Ensure market requirements are comprehensive and aligned with business goals;
  • Support the creation and maintenance of documentation, training materials, and product guides to ensure smooth onboarding and product adoption.

What We're Looking For:

  • Availability to work
    on-site in São Paulo
    ;
  • Fluency in
    English
    ;
  • Proven experience in
    Product Operations
    or related fields;
  • Strong analytical skills and proficiency with tools such as
    SQL
    ;
  • Excellent communication skills and the ability to work cross-functionally;
  • Previous experience in the
    food & beverage
    or
    delivery
    industry is a plus;
  • Experience in
    project management
    and familiarity with
    PMO processes
    ;
  • Ability to create and manage detailed
    Market Requirement Documents (MRDs)
    with stakeholders.

What You'll Find Here

  • A multicultural and dynamic environment with international exposure;
  • Freedom to propose and test new ideas that drive real impact;
  • A culture that values innovation, collaboration, and continuous learning;
  • Opportunities to grow your career with one of the fastest-expanding tech companies in the world.

Benefits

  • Meal and food allowance (Caju Card);
  • Transportation allowance;
  • Health and dental plan;
  • Life insurance;
  • Childcare assistance.

How to Apply

If this sounds like you, apply here on LinkedIn and make sure to include your
English resume
.

By applying, your information will be stored securely and may be shared with Keeta and its global affiliates.

#Keeta #EatBetterLiveBetter

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