QA Manager

For over 15 years, ArcTouch has created lovable apps, websites, and connected experiences for world-class companies, leading brands, and innovative startups. See some of

our work

.

Since launching our first app in 2009, we've followed these core beliefs:

• Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users.
• Be a lovable company where amazing teams of diverse individuals collaborate every day to create something we can be proud of.

ArcTouch

is a specialty studio that is part of the award-winning

AKQA Group

.

If you're passionate about building lovable products, we want you to join us

We are looking for someone passionate about developing people who understands that delivering high-quality projects to our clients is a direct result of investing in the well-being, skill-building, and professional growth of their team. You will cultivate an environment where talent flourishes, collaboration is maximized, and impact is real. If you find fulfillment in seeing your team shine and evolve, we really want to meet you.

Our culture is built on Ownership, Commitment, Collaboration, and Inclusivity. We value autonomy, continuous learning, and an environment where innovation thrives.

• Build, develop, and lead a highly engaged and performing team.
• Conduct regular one-on-one meetings to discuss career progression and performance, providing continuous and constructive feedback, and championing your team's successes.
• Lead formal performance reviews and advocate for your team's compensation and promotion recommendations.
• Cultivate an inclusive, collaborative, and psychologically safe environment.
• Mediate interpersonal conflicts, organize team-building activities, and ensure your team members feel connected to our company's culture and values.
• Assess your team's skills, identify gaps, and collaborate with the People Team on hiring and training initiatives.
• Support technical candidate assessment and the recruitment process.
• Manage team capacity and forecast future hiring needs to support our project pipeline.
• In partnership with Product and Account Managers, align resource allocation with project priorities and career development.
• Translate strategic objectives into actionable plans for your team, ensuring they understand their responsibilities.
• Monitor workloads, address and resolve blockers, and ensure the team adheres to best practices and standards.
• Facilitate communication within your team and with stakeholders.
• Report on key team metrics to leadership.

• Engage in meaningful 1:1 conversations, understanding individual needs and aspirations.
• Collaborate with Project Managers and Tech Leads to optimize team performance and resolve emerging challenges.
• Analyze team metrics to identify trends and propose improvements for team health and productivity.
• Facilitate team discussions, ensuring everyone feels heard and contributes to a positive, productive environment.
• Support onboarding new talent, ensuring they feel welcomed and integrated into our culture.
• Contribute to a culture of continuous feedback, fostering growth and learning.

• Health, dental and life insurances
• Meal allowance
• Mental Health Program
• Gympass partnership
• SESC partnership
• Extended maternity, paternity and adopting Leaves
• Flexible benefits: choose the ones that best fits your current needs - wellness, courses, events, child care and much more
• Flexible hours

REMOTE WORK: This position is remote and available for candidates based in Brazil only.

Why work for us? Simple: We love what we do.

Make sure to check out

our employee reviews on Glassdoor

to find out why they love working for ArcTouch.

ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability or veteran status.