Sales Support Analyst
Há 2 dias
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit
The Role
You will be responsible for establishing partnerships with customers and suppliers. Report to the coordination regarding indicators of the suppliers' services, such as the incidence of delays in delivery times and the state of the delivered product. Deal with complaints from suppliers, workshops, brokers and certificates. Support the technical and behavioral management of the team of analysts, in addition to monitoring and guiding the execution of tasks.
What You'll Do
- Acompanhar e resolver reclamações de clientes (fornecedores, oficinas, corretoras e seguradoras) para melhorar a experiência do cliente final;
- Monitorar, rastrear e escalar as demandas recebidas do cliente via caixa de suporte.
- Monitorar e orientar analistas juniores e seniores no dia a dia das operações e estabelecer novos fluxos de trabalho e operações.
- Atuar como facilitador entre as demandas dos clientes e a operação da Inpart.
- Monitorar os indicadores alcançados pelo cliente e pela coordenação da Inpart e executar planos de ação para atingir objetivos comuns.
- Apoiar a coordenação e a gestão da Inpart para identificar possíveis gaps na operação e propor soluções para nossos clientes.
- Atuar com base em dados e informações para apoiar a tomada de decisão.
- Participar ativamente de reuniões técnicas com clientes e mapear possíveis dores para que possamos ser proativos na operação da Inpart.
- Criar e liberar cotações.
- Criar, liberar cotações e monitorar o status dos pedidos, além de acompanhar a entrega dos produtos de acordo com os prazos acordados.
- Inserir evidências dos processos em sistemas internos e/ou externos.
What You'll Bring
- Previous experience as a Parts Supply Analyst;
- Experience with parts supply market, e-commerce or B2B e-procurement;
- Relationship skills with internal areas, partners and suppliers;
- Analytical profile;
- Knowledge in excel and power point;
- Logical reasoning.
#LI-AC1
-
Sales Support Analyst
2 semanas atrás
São Paulo, Estado de São Paulo, Brasil Keeta Tempo inteiroResponsibilities: Clean, categorize, and accurately label core business data such as sales leads, customer profiles, and marketing activities to ensure data quality. Maintain the internal business information tagging system, keeping it clear, consistent, and easy for business teams to understand and use. Understand business context sufficiently to classify...
-
Sales Support Analyst
Há 2 dias
São Paulo, São Paulo, Brasil Solera Holdings, LLC. Tempo inteiro R$40.000 - R$80.000 por anoWho We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions...
-
Sales Support Analyst
Há 2 dias
São Paulo, São Paulo, Brasil Solera Tempo inteiro R$40.000 - R$80.000 por anoWho We AreSolera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions...
-
Sales Support
2 semanas atrás
São Paulo, Estado de São Paulo, Brasil Keeta Tempo inteiroAbout UsKeeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage.In less than one year, Keeta became an industry leader in Hong Kong, China. Soon after, we...
-
Sales Support
Há 2 dias
São Paulo, São Paulo, Brasil Selectchemie Tempo inteiro R$30.000 - R$60.000 por anoWork place:Moema – Sao PauloSales Support (100 %)About Selectchemie ASSelectchemie is an independent Swiss company serving the pharmaceutical and nutrition industry since 1969 as a premier supplier of high-quality ingredients and generic finished dosage forms. As a full-service provider we create added value by offering comprehensive technical, scientific,...
-
Sales Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Lubrizol Tempo inteiro R$90.000 - R$120.000 por anoSales Analyst – LLS (Beauty, Home, Pharma & Nutra)SUMÁRIO DO CARGOResponsável por suportar o gerente regional de vendas e gerentes de contas em processos e procedimentos internos quanto ao cadastro de clientes, cadastro de preços, solicitações de crédito, inclusão de forecast no sistema (quando solicitado peLo gerente de contas e comercial) e...
-
Sales Operation Analyst
Há 13 horas
São Paulo, São Paulo, Brasil Kuaishou Tempo inteiro US$30.000 - US$60.000 por anoIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.Role Summary:We are looking for an organized and proactive Sales Operations Analyst to lead the onboarding process for new clients and advertisers at Kwai. You will work closely with sales, legal, and finance...
-
Application Support Analyst
Há 7 dias
São Paulo, São Paulo, Brasil OMP Tempo inteiro R$80.000 - R$120.000 por anoWe're a game changer that optimizes supply chains of the world's leading companies with our very own smart software and services.Are you passionate about solving complex problems? Do you have the analytical mind and technical skills to get there? Ready to join a place where smart solutions meet human collaboration?Does this sound like you? Then you could be...
-
Sales Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil d3526f53-7eb6-491d-b1b4-da4a96b3934e Tempo inteiro R$30.000 - R$60.000 por anoSão PauloEfetivoHíbridoWe are looking for a Commercial Analyst to support client service and business growth with our client, Bradesco (Alphaville).What we expect from you:Experience in the insurance or financial sectors;Ability to understand products, services, and processes within these areas;Ease in communicating with different stakeholder profiles and...
-
Commercial Planner Sales Analyst
Há 4 dias
São Paulo, São Paulo, Brasil PlayStation Global Tempo inteiro R$80.000 - R$120.000 por anoWhy PlayStation?PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and...
