Investor Relations Manager

11 minutos atrás


Rio de Janeiro, Rio de Janeiro, Brasil The Career Network SA Tempo inteiro

Investor Services Manager - Rio de Janeiro

Fund Administration | Client Experience | Team Leadership

We're looking for a confident Investor Services professional who can lead a team, keep clients happy, and ensure investor activity runs smoothly from onboarding to reporting.

What You'll Own

  • Lead & develop a team
    — drive performance, capacity planning, coaching, and engagement
  • Investor transaction oversight
    — approve subscriptions/redemptions, distributions, capital calls, and ensure accurate cash reconciliations
  • Client onboarding & KYC/AML
    — ensure smooth setup with full compliance checks
  • Client management
    — be the main point of contact for investor services queries and SLA delivery
  • Operational excellence
    — streamline processes, enhance systems, and champion continuous improvement
  • Compliance alignment
    — maintain regulatory accuracy, resolve issues, and support audits/reporting
  • Cross-functional collaboration
    — partner with Fund Accounting, Middle Office and Compliance teams to support the full NAV cycle

What You Bring

  • 7+ years' experience in investor services or fund administration
  • Solid understanding of AML/KYC and regulatory requirements (Cayman Islands knowledge is a plus)
  • Proven success leading a team and managing client relationships
  • Strong documentation accuracy and high attention to detail
  • Calm, confident communicator — able to simplify complex investor matters
  • Tech-comfortable: Microsoft 365 and investor portal systems
  • English fluency (Portuguese beneficial for LATAM engagement)

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