Investor Relations Manager
11 minutos atrás
Investor Services Manager - Rio de Janeiro
Fund Administration | Client Experience | Team Leadership
We're looking for a confident Investor Services professional who can lead a team, keep clients happy, and ensure investor activity runs smoothly from onboarding to reporting.
What You'll Own
- Lead & develop a team
— drive performance, capacity planning, coaching, and engagement - Investor transaction oversight
— approve subscriptions/redemptions, distributions, capital calls, and ensure accurate cash reconciliations - Client onboarding & KYC/AML
— ensure smooth setup with full compliance checks - Client management
— be the main point of contact for investor services queries and SLA delivery - Operational excellence
— streamline processes, enhance systems, and champion continuous improvement - Compliance alignment
— maintain regulatory accuracy, resolve issues, and support audits/reporting - Cross-functional collaboration
— partner with Fund Accounting, Middle Office and Compliance teams to support the full NAV cycle
What You Bring
- 7+ years' experience in investor services or fund administration
- Solid understanding of AML/KYC and regulatory requirements (Cayman Islands knowledge is a plus)
- Proven success leading a team and managing client relationships
- Strong documentation accuracy and high attention to detail
- Calm, confident communicator — able to simplify complex investor matters
- Tech-comfortable: Microsoft 365 and investor portal systems
- English fluency (Portuguese beneficial for LATAM engagement)
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