Intern System Analyst

1 semana atrás

São Paulo, São Paulo, Brasil Elekta Tempo inteiro R$30.000 - R$45.000 por ano

São Paulo, Brazil

We don't just build technology. We build hope for everyone dealing with cancer.

Are you passionate about technology and eager to make a real impact in healthcare innovation? Join Elekta as a Technical Support Intern and be part of a team that supports life-saving solutions around the world.

What you'll do:

  • Assist customers, field engineers, and distributors with basic technical support.
  • Help ensure service quality and customer satisfaction by following Elekta's procedures and guidelines.
  • Support software systems used in oncology, including OIS and TPS.
  • Participate in system upgrades and updates under supervision.
  • Complete product training and stay informed on new software versions.
  • Communicate with customers via phone, email, Webex, or IntelliMax.
  • Keep service records updated in CLM within 2 business days.
  • Apply safety protocols, including proper use of PPE.
  • Collaborate with team members to resolve low-complexity issues.
  • Help plan and execute software updates (FCOs) when available.

What you'll learn:

  • Medical software systems (OIS, TPS)
  • Technical problem-solving and customer service
  • Communication and collaboration across global teams
  • Professional tools like CLM and Microsoft Windows Server

What you'll get

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

What we offer:

  • Opportunity to work with a proactive and supportive team
  • Hybrid work option (you are required to work on location at least 3 days/week)
  • A wealth of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
  • Opportunity to work on cutting edge in medical advancement.
  • Close-knit company culture
  • Upward mobility

How to proceed?

We are looking forward to hearing from you Apply by submitting your application and résumé in English, Please note that we do not accept applications by e-mail.

We are an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.

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