Key Account Manager

Há 16 horas

São Paulo, São Paulo, Brasil Transsion Tempo inteiro

About Us:

Transsion is a global leader in the telecommunications industry, known for our innovative mobile devices and cutting-edge technology. We are dedicated to delivering exceptional products and services to our clients and are seeking an experienced Key Account Manager to join our team. This role will focus on managing strategic relationships, including with Operators, to drive growth and success.

Job Title:
Key Account Manager(KAM)

Location: Sao Pablo

Position Overview:

The Key Account Manager (KAM) will be instrumental in managing and expanding relationships with main and important KAs and other significant accounts in the telecommunications sector. This role requires a thorough understanding of the telecommunications industry, proven experience in key account management, and a strategic mindset to enhance client satisfaction and achieve revenue targets.

Key Responsibilities

  1. Client Management:
    Serve as the primary liaison for main KAs , Operators and other major accounts, ensuring the development and maintenance of strong, long-lasting relationships.
  2. Account Strategy:
    Develop and execute strategic account plans to meet and exceed revenue and growth objectives. Identify opportunities for upselling and cross-selling.
  3. Contract Negotiation:
    Manage negotiations and contract discussions with clients, ensuring agreements align with company goals and deliver mutual benefits.
  4. Reporting and Analysis
    : Good at controlling prices, channels, analyzing and summarizing market data. Good at reviewing and reporting.
  5. Cross-Functional Collaboration:
    Collaborate with internal teams, including marketing, product development, and customer support, to address client needs and enhance service delivery.
  6. Problem Resolution:
    Address and resolve client issues promptly, ensuring high levels of satisfaction and retention.

Qualifications:

Experience:
At least 3 years of experience in key account management within the telecommunications sector, with direct experience handling accounts

Industry Knowledge:
In-depth understanding of the telecommunications industry and market trends.

Sales Skills:
Proven ability to drive sales and manage complex account relationships effectively.

Negotiation:
Demonstrated expertise in negotiation and contract management, with a focus on achieving favorable outcomes.

Education
: Bachelor's degree in Business, Marketing, Telecommunications, or a related field. An advanced degree is a plus.

Abilities
: Proficiency in data analysis (Excel, Power BI, etc.).

Fluency in English (written and spoken).

Other:
Results-driven with the ability to thrive in a fast-paced, high-pressure environment. ·

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