Business Support Leader

2 semanas atrás

Greater São Paulo Area, Brasil DNV Tempo inteiro R$40.000 - R$80.000 por ano

About Us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About The Role
The Team Leader will be responsible for coordinating and overseeing daily operations related to after-sales support, recertification processes, and system alignment. This role ensures smooth distribution of tasks, supports team development through training, and guarantees efficient project release for new sales opportunities.

  • Task & Communication Management

  • Distribute daily activities and monitor workload across the team.

  • Manage and oversee after-sales emails, ensuring timely and effective responses.

  • Recertification Control

  • Track and control the demands of recertification processes.

  • Ensure deadlines are met and documentation is properly managed.

  • Training & System Alignment

  • Conduct training sessions to strengthen team knowledge on systems and processes.

  • Align workflows with company policies and continuously improve operational efficiency.

  • Project Release for New Sales

  • Validate and authorize the release of projects related to new sales.

What we offer

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About You

  • Previous experience in coordination, team leadership, or similar role.
  • Strong organizational and communication skills.
  • Knowledge of after-sales processes and recertification requirements.
  • Intermediate level of English and desirable Spanish language.
  • Ability to conduct training and foster team alignment.

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