Business Support Leader

2 semanas atrás


São Paulo, São Paulo, Brasil DNV careers Tempo inteiro R$60.000 - R$120.000 por ano

The Team Leader will be responsible for coordinating and overseeing daily operations related to after-sales support, recertification processes, and system alignment. This role ensures smooth distribution of tasks, supports team development through training, and guarantees efficient project release for new sales opportunities.

 
  • Task & Communication Management

    • Distribute daily activities and monitor workload across the team.

    • Manage and oversee after-sales emails, ensuring timely and effective responses.

  • Recertification Control

    • Track and control the demands of recertification processes.

    • Ensure deadlines are met and documentation is properly managed.

  • Training & System Alignment

    • Conduct training sessions to strengthen team knowledge on systems and processes.

    • Align workflows with company policies and continuously improve operational efficiency.

  • Project Release for New Sales

    • Validate and authorize the release of projects related to new sales.



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