LATAM Startup Operations Lead

AWS is seeking a Startup Operations Lead in the LATAM (Latin America) startup operations team. Responsibilities include continuously evolving forecasting models, analyzing historic results, and making business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. This will include working with the Startup Sales leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

The LATAM Startup Operations Lead will act as a trusted advisor to the LATAM Startup Sales leaders, leveraging data and analysis to scale the business. Your insights will drive incubation and growth for some of the newest and most innovating offerings in the AWS portfolio. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers. This position also manages the administration and execution of the team's revenue and non-revenue targets, measurement of goal attainment, and proposing improvements to the Business to increase its effectiveness in driving desired results. This position will be responsible for managing the rhythm of the business activities such as Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.

Key job responsibilities
The successful candidate must be able to roll-up their sleeves, and work directly with the models/data. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They will be experienced at working with large data sets and the technical tools needed to work with them. They will have great communication and customer-relationship skills, strong analytical insights, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with leadership in AWS Sales, Solutions Architect, Business Development, Finance, Marketing, Recruiting, Compensation, and other Operations teams will be crucial to the effective execution of the responsibilities. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

About the team
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
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Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of sales operations or equivalent experience
- Experience using Microsoft Excel to manipulate and analyze data
- Experience using Salesforce (or other CRM tool) or BI tools

Preferred Qualifications:
- Experience presenting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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