
Aftersales data analyst
1 dia atrás
Job Description
Hybrid: for this position is required to be on site 3x/week
What you will do (responsabilities):
Support the Aftersales business transformation, through the conversion of our data sources into valuable, reliable, and timely information, by developing tools, analysis and reports to understand our business performance, and clients' behaviors in the different business channels.
Develop and support the Aftersales Business Intelligence strategy, through the development of tools for analyzing the performance of all business lines and the main KPIs: Sell in, Sell out, customer retention, analysis by segment and sales channel, etc. . In order to provide the different teams and leadership with the necessary information to make the best business decisions.
Your skills and abilities (required qualifications):
Bachelor's in business, Statistics, Applied Mathematics, Financial, Engineering, Administration, Computer Science, or related fields
Proficient in the use of technological tools (Excel, Power BI, Python, SQL and Knime for Data Science)
Minimum intermediate knowledge in English language
Experience in a business administration or Data Science, in a strategic or analytical role
Have a track record of delivering productized models with proven business impact
Knowledge and experience in training and applying algorithms to solve business problems
Proven experience on aftersales automotive segment is desirable
What can you give a competitive edge (preferred qualifications):
It will be a differential if you have prior business experience (e.g., sales, sales admin, marketing, product management, eCommerce, pricing, operations and/or supply chain, data analytics)
Client-facing and strategic attitude
Initiative and excellent interpersonal relationship
Dealing with ambiguity/ Innovation Management
Organizational agility/ Learning on the fly
Action & results oriented
#LI-AS
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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