Aftersales data analyst

Job Description
Hybrid:
for this position is required to be on site 3x/week

What you will do (responsabilities):

• Support the Aftersales business transformation, through the conversion of our data sources into valuable, reliable, and timely information, by developing tools, analysis and reports to understand our business performance, and clients' behaviors in the different business channels.
• Develop and support the Aftersales Business Intelligence strategy, through the development of tools for analyzing the performance of all business lines and the main KPIs: Sell in, Sell out, customer retention, analysis by segment and sales channel, etc. . In order to provide the different teams and leadership with the necessary information to make the best business decisions.

Your skills and abilities (required qualifications):

• Bachelor's in business, Statistics, Applied Mathematics, Financial, Engineering, Administration, Computer Science, or related fields
• Proficient in the use of technological tools (Excel, Power BI, Python, SQL and Knime for Data Science)
• Minimum intermediate knowledge in English language
• Experience in a business administration or Data Science, in a strategic or analytical role
• Have a track record of delivering productized models with proven business impact
• Knowledge and experience in training and applying algorithms to solve business problems
• Proven experience on aftersales automotive segment is desirable

What can you give a competitive edge (preferred qualifications):

• It will be a differential if you have prior business experience (e.g., sales, sales admin, marketing, product management, eCommerce, pricing, operations and/or supply chain, data analytics)
• Client-facing and strategic attitude
• Initiative and excellent interpersonal relationship
• Dealing with ambiguity/ Innovation Management
• Organizational agility/ Learning on the fly
• Action & results oriented

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

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