IT Logistics Associate

1 dia atrás

São Paulo, São Paulo, Brasil EOS Tempo inteiro R$75.000 - R$92.000

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As an IT Logistics Associate, you will play a critical role in managing high-value IT inventory, ensuring seamless logistics operations, and supporting technical troubleshooting across a range of devices. You will be the go-to person for handling IT logistics requests, maintaining stock accuracy, and ensuring compliance with shipping regulations. Your work will directly impact the efficiency and satisfaction of our clients and internal teams.

KEY RESPONSIBILITIES:

  • Manage and track high-value IT inventory across multiple client accounts, ensuring optimal stock levels.
  • Provide hands-on technical support for Mac OS devices, including MFA setup, device restoration, wiping, and re-imaging (MacBooks, Chromebooks, smartphones, etc.).
  • Respond to and fulfill operational IT logistics requests from critical stakeholders.
  • Develop and maintain Standard Operating Procedures (SOPs) and internal documentation to support a consistent global IT logistics program.
  • Communicate project updates, blockers, and milestones to collaborators and stakeholders on a daily/weekly basis.
  • Coordinate with cross-functional teams to resolve client ticket escalations efficiently.
  • Identify and troubleshoot recurring bugs and errors reported by customers and technicians.
  • Ensure compliance with shipping and trade regulations across Brazilian states.

ESSENTIAL CRITERIA:

  • Proven experience in IT logistics or inventory management.
  • Strong technical knowledge of Mac OS and related hardware/software troubleshooting.
  • Excellent organizational and communication skills.
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment.
  • Experience creating SOPs and process documentation.
  • Familiarity with shipping and trade compliance within Brazil.
  • English and Portuguese language proficiency

DESIRABLE CRITERIA:

  • Experience supporting Chromebooks, smartphones, and other mobile devices.
  • Previous experience in a global or multi-client IT support environment.
  • Knowledge of ITSM tools and ticketing systems.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND

#LI-MS2

Pay Range R$75.000—R$92.000 BRL

  • IT Logistics Associate

    2 semanas atrás

    São Paulo, São Paulo, Brasil EOS IT Solutions Tempo inteiro

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Logistics Associate

    2 semanas atrás

    São Paulo, São Paulo, Brasil EOS IT Solutions Tempo inteiro

    Overview OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business...

  • IT Operations Engineer Associate

    1 semana atrás

    São Paulo, São Paulo, Brasil Brex Inc. Tempo inteiro

    ### IT Operations Engineer Associate#### São Paulo, São Paulo, BrazilIT Operations Engineer Associate**Why join us**Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to...

  • Logistics Delivery Associate

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeDelivery Tempo inteiro R$42.000 - R$78.000

    Logistics Delivery AssociateAbout the Role:We are seeking a skilled Logistics Delivery Associate to execute goods delivery, procurement of products, and supply acquisition for our organization.Responsibilities:Purchase Products: Acquire needed products following established guidelines.Deliver: Transport goods to customers along assigned...

  • IT Logistics Lead

    3 semanas atrás

    São Paulo, São Paulo, Brasil Mondelēz International Tempo inteiro

    Join to apply for the IT Logistics Lead role at Mondelēz International Join to apply for the IT Logistics Lead role at Mondelēz International Get AI-powered advice on this job and more exclusive features. Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely...

  • IT Asset Tracking Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeManagement Tempo inteiro R$100.000 - R$115.000

    Job OpportunityAs an IT Asset Management Associate, you will be responsible for managing and tracking IT hardware and software assets. This is a challenging role that requires strong analytical skills, attention to detail, and excellent communication abilities.Key Responsibilities:Manage global logistics for the IT departmentMaintain accurate records of...

  • Analista de Logística

    3 semanas atrás

    São Paulo, São Paulo, Brasil 3AM IT Services Tempo inteiro

    Join to apply for the Analista de Logística role at 3AM IT Services . Get AI-powered advice on this job and more exclusive features. This range is provided by 3AM IT Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Descrição Analista de Logística Tipo de oportunidade:...

  • Associate Dentist

    3 semanas atrás

    São Paulo, São Paulo, Brasil Zest Dental Tempo inteiro

    Associate Dentist Jobs in Ebbw Vale, Gwent. £14 per UDA, Up to £8000 welcome bonus, Up to five days per week, Flexible UDA allocation. ZEST Dental Recruitment working in partnership with an established dental practice is seeking to recruit an Associate Dentist.- Full or part-time Associate Dentist- Ebbw Vale, Gwent- £14 per UDA- Flexible UDA allocation-...

  • It Support Associate Ii

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    OverviewJob ID: | Amazon Servicos de Varejo do Brasil Ltda.Sobre Operations Technology Solutions (OTS)Como um IT Support Associate, você irá usar suas habilidades para suportar o nosso time de Operações resolvendo problemas envolvendo múltiplas arquiteturas de TI.Estamos sempre comprometidos com melhorias; você será incentivado a participar de...

  • IT Support Associate II

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    Overview Job ID: | Amazon Servicos de Varejo do Brasil Ltda. Sobre Operations Technology Solutions (OTS) Como um IT Support Associate, você irá usar suas habilidades para suportar o nosso time de Operações resolvendo problemas envolvendo múltiplas arquiteturas de TI. Estamos sempre comprometidos com melhorias; você será incentivado a participar...