Brazil - IT Support Specialist

Há 3 dias

Remoto, Brasil TEEM Tempo inteiro US$40.000 - US$80.000 por ano
IT Support Specialist

At Teem, we believe technology should empower people—not frustrate them. We're looking for a curious, resourceful, and proactive IT Support Specialist to join our team. This role is perfect for someone who enjoys solving technical puzzles, thrives in a fast-paced environment, and is passionate about helping others succeed through reliable and efficient IT systems.

As part of Teem's growing technology team, you'll support a diverse set of users and systems across multiple platforms. You'll play a key role in maintaining our infrastructure, resolving issues, and ensuring our team members have the tools they need to do their best work.

What You'll Do
  • Provide technical support for Windows 10/11, MacOS, and Linux systems.
  • Troubleshoot browser issues and resolve user-reported problems.
  • Support and maintain the Microsoft ecosystem, including Active Directory and Entra.
  • Manage basic networking tasks (DNS, DHCP, IP configuration, firewalls, VPNs).
  • Assist with VoIP systems and related hardware/software.
  • Use command-line tools (PowerShell, Bash, CMD) for diagnostics and automation.
  • Communicate clearly and professionally with team members and stakeholders.
What You Bring
Technical Requirements
  • Experience with Windows 10/11 (required), MacOS (required), and Linux (preferred).
  • Familiarity with the Microsoft ecosystem (required).
  • Understanding of networking basics: DNS, DHCP, IP addressing, firewalls, VPNs, and hardware.
  • Experience with VoIP systems.
  • Strong browser troubleshooting skills.
  • Working knowledge of Active Directory and Entra.
  • Experience using command-line interfaces (PowerShell, Bash, CMD).
  • Excellent written and verbal English communication skills.
Soft Skills & Qualifications
  • Initiative to solve problems independently.
  • Willingness to research and read documentation.
  • Ability to identify problems and find solutions, even without prior knowledge.
Perks of Working With Teem
  • Remote Work – Skip the commute and work from wherever you're most comfortable.
  • Training & Development – Ongoing support to grow your skills.
  • USD Pay – Competitive compensation in US dollars.

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