Cloud Support Engineer – Java + Unix/SQL

Há 5 dias

São Paulo, São Paulo, Brasil UltraCon Consultoria Tempo inteiro R$90.000 - R$120.000 por ano

Cloud Support Engineer – Java + Unix/SQL

Starting Date: Immediately

Contract: CLT on UltraCon's Customer

Work Location: Onsite in São Paulo/SP @ Itaim Bibi

Work Time: Business Hours

Language: English Advanced

About the Role:

We are seeking an experienced Cloud Support Engineer with strong expertise in Java, SQL, Unix/Linux, and AWS. The professional will be responsible for supporting and troubleshooting critical cloud-based applications, ensuring high availability, performance, and compliance in a large-scale enterprise environment.

Key Responsibilities:


• Provide end-to-end support for cloud applications, ensuring stability, scalability, and security;


• Perform troubleshooting and debugging of AWS-based applications;


• Monitor and analyze incidents, identifying patterns, root causes, and long-term solutions;


• Collaborate with development teams and stakeholders, clearly articulating technical and functional aspects of production issues;


• Implement Infrastructure as Code (IaC) and support automation initiatives;


• Contribute to DevOps practices, including CI/CD and operational improvements;


• Administer Unix/Linux systems, leveraging scripting for automation (Shell or Python);


• Manage AWS services, including IAM, Lambda, ECS, S3, VPC, Security, Load Balancing, Monitoring & Audit.

Basic Qualifications (Required Skills):


• Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field;


• 6–9 years of experience in a Cloud Support Engineer role;


• Strong knowledge of AWS cloud infrastructure;


• Advanced expertise with Unix/Linux operating systems, commands, and utilities;


• Hands-on experience with Java and SQL in enterprise environments;


• Practical experience with IaC (Infrastructure as Code);


• Scripting skills in Shell or Python;


• Strong communication skills, with the ability to explain technical and functional issues to technical and non-technical stakeholders.

Preferred Qualifications (Nice to Have):


• Experience in the Financial Services Industry;


• Relevant AWS certifications (e.g., Solutions Architect, SysOps Administrator, DevOps Engineer);


• Background in large-scale, mission-critical environments.

Soft Skills:


• Problem-solving mindset: ability to address complex issues with analytical and structured approaches;


• Clear communication: articulate technical insights across different levels of the organization;


• Collaboration: work effectively with cross-functional and global teams;


• Proactivity: anticipate risks and propose practical solutions;


• Adaptability: thrive in dynamic environments with shifting priorities;


• Attention to detail: ensure quality and precision in delivering critical support.

Further information will be given along the technical interview.

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