Custom Recruitment Specialist

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include , , , , , and M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

The Custom Recruitment Specialist is responsible for creating and executing a custom recruitment plan on allocated expert network projects, ensuring its successful delivery within the provided budget and timelines. The Custom Recruitment Specialist will recruit healthcare industry professionals and non-clinical stakeholders via active client projects, as well as building out M3's network of experts on a strategic and proactive basis.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Candidate will aide in the recruitment of experts on a project in his or her local language, including recruitment via desk research, LinkedIn, email and phone.
• Call, confirm and rescreen respondents that participated in an online screener.
• Have an excellent understanding of custom recruitment strategies for qualitative studies, while collaborating with Project Stakeholders for maximum results.
• Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client, budget and timelines.
• Liaise, when necessary, with other teams to maximise internal sample resources via phone recruitment, segmented emails, and other custom recruitment solutions
• Ensure Custom Recruitment tasks allocated are completed in line with timelines stipulated by the client
• Proactively seek alternative custom recruitment strategies and provide ideas to improve response rate and reduce costs in each project
• Have a good understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project delivery
• Report any quality issues on project to line manager

Education and Training Required:

Bachelor's degree or equivalent preferred

Relevant coursework in market research or healthcare preferred, but not required.

Minimum Experience: 

0 – 1 year of expert networks or market research experience 

Knowledge, Skill, Ability:

• The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail. 
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
• Strong Microsoft Office skills and quick learner of new technologies/software
• Interest / natural curiosity or previous experience /exposure within the healthcare space
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask

*Flexibility for either US or EU hours, depending on location.

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