Senior Analyst, Revenue Cycle

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Senior Analyst – Third Party Revenue Cycle

The Senior Analyst provides project and portfolio management support for the Third Party Revenue Cycle Department, ensuring alignment with strategic goals and operational efficiency. This role collaborates with internal and external business partners to manage a portfolio of initiatives, assess project opportunities, and define delivery channels in partnership with IT. 

The Senior Analyst plays a key role in strategic planning, vendor oversight, and process improvement through data-driven insights and effective communication. They are innovative and adaptable, with a proven ability to work independently and as part of a collaborative team.

Key Responsibilities:

• Collaborating with business and IT teams to assess project ROI, define delivery channels, and prioritize initiatives.
• Overseeing third-party vendor activities related to cost, contract duration, and return on investment.
• Maintaining a sustainable and scalable project coordination process that supports departmental goals.
• Supporting Third Party Automation and IT partners with business prioritization, break-fix capture, and planning goals.
• Documenting current-state processes, workflows, and pain points to support improvement planning and future-state design.
• Communicating effectively with peers, clients, business partners, and senior leadership through presentations, meetings, and written materials.
• Maintaining visibility into enterprise initiatives and third-party roadmaps to ensure coordination and avoid duplication of efforts.
• Creating, maintaining, and distributing meeting notes, project plans, and other relevant documentation to support transparency and accountability.
• Participating in enterprise meetings, capture key takeaways, and ensure follow-through on action items.
• Identifying and supporting efficiency-driven opportunities across internal and external automation teams.
• Serving as a backup to Business Support team members, including Sr. Analysts and Department Administrator

Required Skills and Qualifications:

• Proven experience in project management, including governance, metrics, and portfolio management.
• Strong analytical skills with the ability to assess project data and identify inconsistencies.
• Excellent verbal and written communication skills; ability to engage with stakeholders at all levels.
• Ability to troubleshoot root causes, evaluate alternatives, and suggest viable solutions.
• Experience facilitating meetings, building consensus, and driving project milestones.
• Experience managing relationships with internal teams and external vendors.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).
• Familiarity with project management tools such as MS Project, Visio, Miro, Lucid or similar platforms.

Preferred Qualifications:

• Lean Six Sigma, Project Management Professional (PMP) or other related certifications or continuous improvement strategies
• Experience with analytical tools such as SQL, Teradata, Snowflake, or VBA
• Knowledge of Pharmacy Accounts Receivable and/or Revenue Cycle processes
• Familiarity with CVS systems and/or workflows
• Understanding of healthcare standards and compliance
• Familiarity with databases and ability to generate queries, data exports, and reports

Education

• Bachelor's Degree or equivalent years of experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.