Customer Service Operations Assistant
Há 7 dias
Analista de Customer Services Jr.
Principais responsabilidades:
-Prestar atendimento ao cliente para tirar dúvidas sobre pedidos.
-Alimentar planilha de embarque e solicitar separação de material.
-Prestar informação de faturamento ao setor de venda e revenda.
-Acompanhar produção de equipamentos e produtos.
-Programar entrega de material para clientes.
-Realizar a programação de embarque.
-Manter contato com o vendedor responsável quando o pedido possuir divergências.
-Realizar o acompanhamento dos contratos, bem como, dos pedidos de vendas.
-Acompanhar a execução do pedido, intervindo quando necessário.
-Assegurar o acompanhamento dos itens em estoque.
-Efetuar a colocação de pedidos de venda no sistema.
Requisitos:
-Ensino superior completo, preferencialmente em administração.
-Atuação com processos industriais.
-Conhecimento em processos de logística e processos fiscais (fluxos de faturamento e expedição).
-Pacote office.
-Desejável inglês e espanhol, nível intermediário.
Local de trabalho: Araucária PR
Modelo de trabalho: presencial
Horário: Segunda à sexta-feira, das 08:00 às 17:30.
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