Customer Service Operations Assistant

1 semana atrás


Araucária, Paraná, Brasil Munters Tempo inteiro

Analista de Customer Services Jr.

Principais Responsabilidades

  • Prestar atendimento ao cliente para tirar dúvidas sobre pedidos.
  • Alimentar planilha de embarque e solicitar separação de material.
  • Prestar informação de faturamento ao setor de venda e revenda.
  • Acompanhar produção de equipamentos e produtos.
  • Programar entrega de material para clientes.
  • Realizar a programação de embarque.
  • Manter contato com o vendedor responsável quando o pedido possuir divergências.
  • Realizar o acompanhamento dos contratos, bem como, dos pedidos de vendas.
  • Acompanhar a execução do pedido, intervindo quando necessário.
  • Assegurar o acompanhamento dos itens em estoque.
  • Efetuar a colocação de pedidos de venda no sistema.

Requisitos

  • Ensino superior completo, preferencialmente em administração.
  • Atuação com processos industriais.
  • Conhecimento em processos de logística e processos fiscais (fluxos de faturamento e expedição).
  • Pacote office.
  • Desejável inglês e espanhol, nível intermediário.

Local de trabalho: Araucária PR

Modelo de trabalho: presencial

Horário: Segunda à sexta-feira, das 08:00 às 17:30.



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