
Manager, Operations
Há 6 dias
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PURPOSE:
Responsible for managing operations in the assigned markets with the highest quality and precision and following the company's requirements, established processes, deadlines, and objectives.
FUNCTIONS:
- Manage the operational aspects of the infrastructure corresponding to sites and telecommunications infrastructure owned by the company, included and not limited to DAS and Fiber Optic.
- Ensure that goals and objectives are met following plans for integration, maintenance, regulatory compliance, supplier management, sales support, budget management, and support to the senior vice president of operations with other projects or strategic initiatives as directed.
- Participate with the other areas involved in creating budgets (Op-X and Cap-X) and annual plans related to operations, sales, finance, HR, M&A, and others
- Identify opportunities for improvement, efficiency and cost reduction within the area and support with the necessary plans to execute them
- Interact with sales, M&A, asset management, development and finance teams in daily tasks and activities
- Interact directly with clients through constant communication, focus on service delivery, support of necessary internal and external resources, problem-solving, progress and status of projects
- Monitor that necessary information is updated, and under team's supervision on Siterra, and any other platform assigned
- Report and communicate the progress of the goals and objectives of the area according to the determined metrics
- Interact with the Asset and Contract Management area regarding operational issues and other site related issues to support the lease
- Initiate and carry out the necessary meetings to keep the project within the program and budget with and an early resolution of the problem
- Participate in weekly conference calls and attend team and company meetings at specific locations throughout the year, as designated by the company
- Evaluate and give feedback on the performance, career plan, training, and development of your work team
- Analyze and issue the approval of special clauses of operation and compliance with SLA's in the contracts concluded, to avoid legal risks
These job functions are representative of tasks accomplished by incumbents. The list is not exhaustive; incumbents perform other related tasks.
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Position works in a standard office environment. Standing, sitting, and walking are required daily. Job will involve minimal international travel.
QUALIFICATIONS:
- Degree in Civil Engineer or an equivalent degree in engineering
- Advanced English is required
- Minimum 8 years' experience in leading project management, implementation, and operation of wireless and fiber optic telecommunications infrastructures
- Managerial skills
- Ability to lead different projects simultaneously
- Ability to resolve conflicts and problems
- Excellent skills to communicate verbally and in writing
- Excellent skills in a business culture, working self-managed and as part of a high-performance work team
- Excellent customer relationship management and development skills
- Experience with international operations is a plus
It is the policy and practice of this Company to prohibit any form of discrimination or harassment based on race, color, religion, sex, gender identity, sexual orientation, transgender status, national origin, age, disability, military or veteran status, or status in any group protected by federal, state or local law.
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