Technical Account Manager
Há 10 horas
Nosso cliente está procurando um Technical Account Manager para integrar sua equipe em São Paulo. O profissional se concentrará em manter o relacionamento técnico com clientes de Public Cloud, e sua principal responsabilidade será atuar como um Advisor respeitando as tecnologias geridas, intermediando e agregando o relacionamento entre cliente, equipe técnica, equipe de Suporte/Operações e o fornecedor.
Responsabilidades
- Fluxo de comunicação com o cliente;
- Correta utilização da plataforma e serviços intermediados;
- Ser a referência técnica do cliente e da equipe técnica para as nuvens públicas suportadas;
- Garantir o fluxo de faturamento (garantir que a ferramenta esteja exportando os dados corretamente para billing);
- Orientação ao cliente quanto aos seus consumos (usage) e apoio para otimização técnica e financeira;
- Guiar o on-boarding do cliente.
- Amplo conhecimento em nuvem pública - generalista;
- Certificação (obrigatório no mínimo Associate da AWS, preferencialmente Professional - quanto mais amplo melhor): AWS, Azure, GCP e/ou Oracle Cloud;
- Inglês avançado
- Experiência real em projetos de Cloud.
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