Junior Technical Agent
Há 3 dias
Who are we?
We are Influx, we provide customer support as a service for global brands. Our teams deliver fast, high-quality, 24/7 support across email, chat, social media, and voice channels. We operate in over a dozen countries and partner with leading technology and e-commerce companies to improve customer experiences and streamline technical operations. At Influx, you will join a diverse, fully remote team that values learning, growth, and collaboration.
About the Role
We are seeking a smart and analytical Junior Technical Agent to join our team in Brazil. This role is ideal for recent graduates or professionals looking to build a career in technology and systems management. You will work with a dynamic global team, supporting operational and technical processes across multiple platforms.
Key Responsibilities
- Support system configuration and troubleshooting tasks
- Assist in managing and maintaining IT and software tools
- Analyze data and contribute to process improvements
- Collaborate with cross-functional teams to resolve technical issues
Requirements
- Based in Brazil
- Bachelor's degree from a reputable Brazilian university in Engineering (any discipline) or Computer Science
- Strong analytical and problem-solving skills
- Quick learner with excellent communication skills
- Available to work flexible shifts
Preferred Qualifications
- Experience with PowerShell scripting
- Familiarity with Microsoft Intune
- Knowledge of programming languages and a solid understanding of programming logic
How to Apply
If you meet the qualifications and are eager to grow in a fast-paced, global environment, please submit your application and CV in English.
- link to apply
Job Type: Full-time
Pay: R$2,500.00 per month
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