Policy Coordinator

1 semana atrás

São Paulo, São Paulo, Brasil Keeta Tempo inteiro R$90.000 - R$120.000 por ano

Responsibilities:

  • Lead the design, implementation, and continuous update of company safety policies covering Riders, Customers, and Partners;
  • Oversee the governance of safety policies, ensuring consistency across all regions and business units;
  • Align policy frameworks with Legal, PR, Operations, and Support to guarantee regulatory compliance and reputational protection;
  • Conduct policy audits and compliance reviews, identifying gaps and driving corrective action plans; support operational decision-making;
  • Manage sensitive and high-impact issues, including policies related to safety incidents, crisis response, and reputational risks;
  • Act as the point of contact for internal and external stakeholders on safety policy matters;
  • Train and support regional teams to ensure understanding and adherence to safety policies;
  • Leverage data and insights to measure the impact of policies and propose improvements.

Job requirements :

  • Proven experience in policy governance, compliance, corporate safety, or a related field;
  • Strong writing, editing, and documentation skills, with the ability to create clear and actionable guidelines;
  • Demonstrated negotiation and stakeholder management abilities, especially when balancing legal, operational, and reputational concerns;
  • Knowledge of compliance frameworks, legal standards, and industry best practices in safety operations; Ability to translate complex regulations into practical policies for operational teams;
  • Strong collaboration skills with cross-functional teams in Legal, Operations, PR, and Support;
  • Fluency in English (verbal and written); additional languages are a plus;

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