People Experience Coordinator

Job Title:
People Experience Coordinator

Department:
People & Culture

Reports To:
Latin America People & Culture Director

SVP Worldwide - home to the iconic brands SINGER, HUSQVARNA VIKING, PFAFF, and CREATIVATE - is the world's largest consumer sewing machine company. For over 170 years, we've inspired makers everywhere, from seasoned sewists to first-time creators.

Headquartered in Nashville, TN, with offices in Milan, Mexico City, and Singapore and sales offices, R&D labs, manufacturing hubs, and distribution centers around the world — our reach is truly global.

At SVP Worldwide, we live our values: Think Like Our Customer, Be Curious and Creative, Include Others and Be Transparent. We're building a connected, inclusive, and customer-first culture where passionate people can thrive.

With an ever-growing portfolio that includes sewing, embroidery & crafting machines, accessories, notions, garment care, and creative software, there's never been a more exciting time to join our team. Ready to help shape the future of sewing and crafting? Explore your next career move with us today.

POSITION SUMMARY:
We are seeking a People Experience Coordinator to bring our people strategy to life through dynamic culture-building, thoughtful engagement programs and world-class employee experiences across Latin America region. You'll be part of the People & Culture team, serving as a culture champion, experience architect and implementor, and trusted partner to our Latin America Sales Team regional functions. If you thrive on building meaningful connections, collaborating on strategic projects and making global impact - while sprinkling in some fun - you might just be our perfect match.

RESPONSIBILITIES:

HR Business Partnership:

• Act as a HR Business Partner for Commercial and Functions leaders in Latin America, providing counsel, mentoring, and coaching.
• Support team member relations with empathy and solutions-oriented mindset.
• Be a thought partner on org design, team effectiveness, talent planning, and leadership development.

Talent Management and Development:

• Lead, coach, and develop a high-performing team.
• Collaborate on global engagement, culture, and employee development initiatives.
• Manage facility and office experiences for Sao Paulo and Indaiatuba.

Engagement & Culture:

• Design and deliver regional engagement programs to retain top talent.
• Lead culture initiatives aligned with company values.
• Partner with cross-functional teams to ensure intentional and values-driven touchpoints.

Project Management & People Process Initiatives:

• Support implementation of engagement surveys, performance processes, and succession planning.
• Lead internal communication and employer strategy for Latin America.

Candidate Experience & Talent Support:

• Lead end-to-end candidate experience, including outreach and interview logistics.
• Coordinate video/onsite interviews and ensure professional communication.
• Enhance Brazil's apprentice and intern programs.

Onboarding & New Hire Experience:

• Manage the end-to-end onboarding process for new hires in Latam.
• Act as the main point of contact for new hires from pre-boarding through the first 90 days.

Internal Communications, Employer Branding & Online Presence:

• Draft and manage new hire bio announcements and organizational updates.
• Create and publish the monthly internal company newsletter.
• Monitor and manage employee review insights on platforms like LinkedIn and Glassdoor.

HR Technology/Systems & Employee Resources:

• Maintain and update the company's HR portal and answer internal requests.
• Collaborate to ensure user-friendly internal documentation.
• Act as a point of contact for employee inquiries related to HR topics.

We Offer You:

• Benefits: medical and life insurance, food basket (or card), canteen at the factory
• Profit Sharing Program
• Hybrid work schedule
• Work environment that harbors a culture of collaboration and community
• Learning and development opportunities

REQUIREMENTS AND PERFERRED EXPERIENCE:

• Bachelor's degree in human resources, Business Administration, or related field required
• 7+ years of experience in People & Culture, Employee Experience, HR Business Partnership preferably in a fast paced, manufacturing and consumer goods global environment
• Exceptional communication, facilitation and relationship-building skills - someone who people trust
• Financial acumen (budget, costs and forecast knowledge)
• Experience in management or internal communications
• Passion for engagement, pulse-check platforms and insight tools
• Multi-lingual (Portuguese and English) preferred. Spanish is a plus.
• Experience working with sales organizations is a plus

SKILLS, ABILITIES AND KNOWLEDGE:

• Ability to develop, engage and maximize performance and potential within others/team
• Collaborative spirit, a creative brain and a bias for action
• Comfort with ambiguity and the ability to pivot when priorities shift
• Strong interpersonal and communication skills, with the ability to build trust and influence stakeholders
• Skilled in Microsoft Office and web-based technologies
• Ability to effectively collaborate with Senior Leaders and Executives, FP&A Partners and other stakeholders
• Strong organizational and planning skills
• Excellent written, verbal communication and facilitation skills
• Experienced in reporting and excel skills such as pivot tables, VLookUps, conditional formatting and formulas.
• Ability to work collaboratively in a team environment and manage multiple priorities effectively
• Ability to maintain confidentiality and handle sensitive information
• Adaptable to change in the work environment is a Change Agent
• Humility and empathy
• Willingness to develop, is self-aware and open to feedback

TRAVEL

• Willingness to travel 3x a month to the São Paulo city Commercial Office

PHYSICAL REQUIREMENTS

• This position is subject to sedentary work; exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.
• This position is subject to the following physical activities: talking, hearing, and the use of hands, wrists, or fingers in repetitive motions.

WORK ENVIRONMENT/LOCATION/FLEX ARRANGEMENT
:

• SVP Worldwide offers a fast-paced and ever-changing environment. As part of our Flexible Workplace Policy, this position will be hybrid based in our company Needles Factory, Indaiatuba City, São Paulo, Brazil
• The worker is subject to being in front of a computer and on the phone throughout the day.

Why You Will Love Being a Part of the SVP Worldwide Team:

SVP Worldwide is an equal opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.