Hosted Buyer Analyst
Há 10 horas
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit
.
About the J
obAs a Hosted Buyer Account Executive, you will support the delivery of buyer recruitment and programmer administration across RX's leading travel event
s.This role focuses on task execution, data accuracy, communication with buyers, and supporting the account managers in achieving their goal
s.
Responsibilit
- iesBuyer Onboarding: Support communication with buyers regarding event criteria, registration, and onboarding timelin
- es.Database Management: Maintain accurate records in Salesforce and Excel, ensuring clean buyer data across syste
- ms.Administrative Support: Prepare documentation, briefing materials, travel records, and appointment schedul
- es.Appointment Matching Support: Assist with diary building and troubleshooting during the PSA/SSA phas
- es.Customer Service: Respond to basic buyer queries and escalate where necessary; ensure pre-event support is prompt and helpf
- ul.Event Delivery Support: Assist with on-site buyer check-in, helpdesk, lounge logistics, and appointment tech set
- up.Post-Event Admin: Help reconcile data, collate feedback, and support reporting functio
ns.
Requirem
- entsPrevious experience in luxury travel or a related customer service environm
- ent.Excellent communication and interpersonal ski
- lls.Confidence in explaining products, services, and solutions to clie
- nts.Fluent English is mandat
- ory.Spanish proficiency is considered a strong p
lus.
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