Telecom Project Manager

Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Role Overview

This role is ideal for a bilingual (Spanish-English) professional with deep experience in telecom infrastructure, VoIP systems, network engineering, and cross-functional project coordination. You'll manage end-to-end delivery of telecom and network projects, working with internal teams, vendors, and clients to ensure timely, high-quality outcomes.

Key Responsibilities

• Lead and manage telecom/network projects from planning to execution.
• Oversee installations and upgrades of VoIP infrastructure, SD-WAN, and network equipment.
• Analyze SIP traffic and network performance to ensure service quality and cost efficiency.
• Manage legacy PBX systems and cloud-hosted VoIP platforms (FusionPBX, Cisco UC).
• Collaborate with carriers and vendors for provisioning and service delivery.
• Maintain project documentation, timelines, and stakeholder communications.
• Train and mentor technical staff on operational procedures and tools.
• Ensure compliance with safety, technical, and customer service standards.

Required Qualifications

• Bachelor's degree in Computer Systems Engineering, Telecommunications, or Business Administration.
• 5+ years of experience in telecom project management or network engineering.
• Proven success managing large-scale deployments and multi-vendor environments.
• Strong understanding of VoIP, SIP, SD-WAN, GPON, and network technologies.
• Experience with tools like JIRA, Visio, Remedy, Quickbase, and BPMS.
• Certifications: Scrum Master, CCaaS/UCaaS Solutions, or equivalent.
• Fluent in Spanish and proficient in English.

Preferred Skills

• Familiarity with Active Directory, DNS/DHCP, VPNs, and server/network troubleshooting.
• Experience integrating CRMs with IVRs using REST APIs.
• Strong organizational and communication skills.
• Ability to work independently and lead cross-functional teams remotely.

Required Qualifications

• Bachelor's degree in Computer Systems Engineering, Telecommunications, or Business Administration.
• 5+ years of experience in telecom project management or network engineering.
• Proven success managing large-scale deployments and multi-vendor environments.
• Strong understanding of VoIP, SIP, SD-WAN, GPON, and network technologies.
• Experience with tools like JIRA, Visio, Remedy, Quickbase, and BPMS.
• Certifications: Scrum Master, CCaaS/UCaaS Solutions, or equivalent.
• Fluent in Spanish and proficient in English.

Preferred Skills

• Familiarity with Active Directory, DNS/DHCP, VPNs, and server/network troubleshooting.
• Experience integrating CRMs with IVRs using REST APIs.
• Strong organizational and communication skills.
• Ability to work independently and lead cross-functional teams remotely.

PLEASE INCLUDE YOUR SALARY EXPECTATIONS