Software Support

Há 6 dias


Campinas, São Paulo, Brasil 4flow Tempo inteiro R$30.000 - R$60.000 por ano

4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can be combined with transport processing and billing to form an integrated transport management system (the 4flow iTMS).
 

What your new challenge will look like

A 4flow Software Support person is the point of contact for any bugs, unusual system behavior or other related issues in our integrated.

  • Provide excellent software support via our ticketing system & phone.

  • Respond to customer inquiries and request.

  • Assist in identifying, troubleshooting, and resolving reported issues.

  • Handle 2nd level support from external and internal customers for our 4flow Software Products.

  • Deliver fast solutions or workaround within the agreed SLA with the customer.

  • Work closely together with our 3rd level for deeper product knowledge and participate with further improvement of our products.

  • Coordinate with other internal teams and departments for better customer service.

Why you belong at 4flow

  • Complete training related to software or university studies (university or fh; other study courses or training courses are also conceivable if there is a high level of connection to the software theme in particular)

  • Fluency in English (written and spoken) 

  • Available to work 10:00 am to 07:00 pm (BRT)

  • First practical experience years) in software support and desirable most complex software operation

  • Good technical understanding

  • Enjoys customer contact, as well as high customer orientation and service

  • Patient nature, explained with pleasure

  • Friendly, open, and confident appearance (on the phone)

  • High willingness to learn and ability to quickly become familiar with new issues

  • Flexible and committed, also regarding support for working hours

  • Highly communicative and social competence (customer orientation)

  • Resilience and stress resistance in high workload situations or in situations with unpredictable events

  • High confidentiality

  • Analytical skills

  • Motivation for 4flow

  • Desirable: Reference to logistics or logistics know-how

What we offer

Come join us 4flow offers a clearly defined vision, excellent job security, and outstanding opportunities for your individual development. As part of a highly international, fast-growing company with a vibrant corporate culture, you will enjoy a competitive base salary, an attractive bonus system, and a great benefits package.

Ready for 4flow? Then please apply online.

Please upload an English version of your resume when applying.


  • Software Support

    3 semanas atrás


    Campinas, São Paulo, Brasil 4flow Tempo inteiro

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can...

  • Software Support

    4 semanas atrás


    Campinas, São Paulo, Brasil 4flow Tempo inteiro

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can...

  • Software Support

    Há 6 dias


    Campinas, São Paulo, Brasil 4flow Tempo inteiro US$104.000 - US$130.878 por ano

    4flow software develops a range of global standard software products for logistics and transportation planning that can be used across industries. The integrated planning approach of our software products ranges from the long-term optimization of network structures to the short-term optimization of transport utilization. In addition, the planning results can...


  • Campinas, São Paulo, Brasil 4flow Tempo inteiro R$120.000 - R$240.000 por ano

    What your new challenge will look likeWe are seeking a Senior Software Consultant to support the implementation and adoption of our innovative supply chain and transportation optimization solutions. This role combines functional consulting with project management responsibilities, requiring a professional who can bridge business needs with technical...


  • Campinas, São Paulo, Brasil Facti Tempo inteiro

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT System Training and Support Job openings SOFTWARE DEVELOPMENT TECH LEAD - VAGA AFIRMATIVA PARA MULHERES - SENIOR SOFTWARE...

  • Principal Software Engineer

    2 semanas atrás


    Campinas, São Paulo, Brasil Netcracker Technology Tempo inteiro R$120.000 - R$240.000 por ano

    Ifdigital transformation,next generation technologyandgrowth opportunitiesexcite you, then apply to join ourNetcracker TechnologyTeam Ourcultureandcollaborative work environmentare the keys to our success. Here you will work with thebest in class global teams, earn acompetitive salaryand contribute to the largest digital transformations happening around the...

  • Software Tester Intern

    3 semanas atrás


    Campinas, São Paulo, Brasil Samsung Electronics Tempo inteiro

    **Position Summary**- Meeting with development/other teams to understand and discuss software new specifications and use cases.- Design and implement manual and automated test procedures to ensure that software is working as intended by use cases.- Perform Software Tests in Systems, Servers, Mobile devices and Wearable Devices.- Reporting issues in a clear...

  • Software Tester Intern

    3 semanas atrás


    Campinas, São Paulo, Brasil Samsung Electronics Tempo inteiro

    **Résumé du poste**- Meeting with development/other teams to understand and discuss software new specifications and use cases.- Design and implement manual and automated test procedures to ensure that software is working as intended by use cases.- Perform Software Tests in Systems, Servers, Mobile devices and Wearable Devices.- Reporting issues in a clear...

  • Software Engineer II

    3 semanas atrás


    Campinas, São Paulo, Brasil InComm Payments Tempo inteiro

    Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes...


  • Campinas, São Paulo, Brasil Sophos Group Tempo inteiro

    About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed...