Customer Service Specialist

2 semanas atrás

São Paulo, São Paulo, Brasil Freudenberg Sealing Technologies Tempo inteiro

Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

We at Freudenberg-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas.

Some of your Benefits
Health Insurance:
Rely on comprehensive services whenever you need it.

Meal Allowance:
We offer an allowance that makes meals more affordable.

Public Transportation Allowance:
Commute more affordable thanks to public transport allowance.

Welcome to career changers:
We look forward to your application, even if you do not have specific prior experience. All you need is the willingness to grow and develop

Diversity & Inclusion:
We focus on providing an inclusive environment and recognize our diversity contributes to our success.

São Paulo

Hybrid Work

Freudenberg-NOK-Componentes Brasil Ltda.

You support our team as

Customer Service Specialist
Responsibilities

  • Conducts order validations and entries
  • Confirms customer order receipt, creation, and delivery
  • Monitor and tracks order statuses and manages claim cases and returns
  • Provides clear and consistent communication between and with customers and internal production
  • Serves as the primary contact for customers, including cases of issues or escalation
  • Supports transfer projects and process improvement initiatives
  • Handles routine maintenance of the Master Data System

Qualifications

  • Bachelor's Degree in Relevant Field; advanced degree preferred or compensating years of experience
  • Specified Years of Industry-relevant professional experience
  • Relevant certifications, system experience, and training
  • Professional-Level English language skills preferred
  • Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
  • Value for Customers: Anticipates, understands and meets internal/external customers' needs and expectations. Develops solutions based on a customer centric approach.
  • Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
  • Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

  • Customer Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil DESPARK AGENCY Tempo inteiro

    Role DescriptionThis is a full-time hybrid role for a Customer Support Specialist based in São Paulo, SP, with some tasks allowing for remote work. The Customer Support Specialist will be responsible for assisting clients by addressing their inquiries, resolving issues, and maintaining high levels of customer satisfaction. Daily responsibilities include...

  • Italian Customer Service Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Lite Tech (formerly Lite Organização Ltda) Tempo inteiro

    Customer Service Specialist ( SOMENTE ITALIANO)Lite Tech (formerly Lite Organização Ltda) São Paulo, Brazil (Hybrid)SaveApplyEstamos Contratando Costumer Service Specialist SeniorLite Tech | São Paulo (capital) • Modelo Híbrido • 1 vagaVocê temmais de 5 anos de experiência em Customer Experience, Atendimento ao Cliente ou Service Deske busca uma...

  • Italian Customer Service Specialist

    2 semanas atrás

    São Paulo, Estado de São Paulo, Brasil Lite Tech Tempo inteiro

    Customer Service Specialist ( SOMENTE ITALIANO)Lite Tech (formerly Lite Organização Ltda) São Paulo, Brazil (Hybrid)SaveApply Estamos Contratando! Costumer Service Specialist SeniorLite Tech | São Paulo (capital) • Modelo Híbrido • 1 vagaVocê tem mais de 5 anos de experiência em Customer Experience, Atendimento ao Cliente ou Service Desk e busca...

  • Customer Service Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil Freudenberg Group Tempo inteiro

    Working at Freudenberg: "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing...

  • German Customer Service Specialist

    2 semanas atrás

    São Paulo, Estado de São Paulo, Brasil Lite Tech Tempo inteiro

    Estamos Contratando! Costumer Service Specialist SeniorLite Tech | São Paulo (capital) • Modelo Híbrido • 1 vagaVocê tem mais de 5 anos de experiência em Customer Experience, Atendimento ao Cliente ou Service Desk e busca uma nova oportunidade em uma empresa internacional?Então queremos te conhecer! A Lite Tech (antiga Lite Organização Ltda)...

  • Customer Success Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • Customer Success Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • Customer Success Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • VIP Customer Relationship Specialist

    Há 3 dias

    São Paulo, São Paulo, Brasil Brilliant Gaming L.L.C. Tempo inteiro

    We are a dynamic leader in the iGaming industry, building a next-generation entertainment brand. To support our exclusive clientele, we are seeking a dedicated and personableVIP Customer Relationship Specialistto join our team remotely.Key Responsibilities:Serve as the primary point of contact for VIP users via  online chat, providing exceptional,...

  • Customer Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil Equativ Tempo inteiro

    About the teamOur highly dedicated Support team has both the art and the science for delivering customer satisfaction.People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower...