Landside Operations Sr Manager

We have a view beyond the ocean: integrating container logistics, connecting, and simplifying our customers' supply chain. We count on our people to make that happen

Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing the customer experience and building a successful track in your career.

What do we offer?

We are on a revolutionary journey to simplify global trade, which will give us the chance to offer a major impact on the world economy, and on your career. With significant personal responsibility, you will hone your industry knowledge and build highly valued business skills and communication skills into customer-facing roles – quite possibly at a pace that will surprise you.

Energizing and pioneering, this is also an environment that keeps you motivated. You will join a genuinely diverse and talented team that is enthusiastic about focusing on customers, and colleagues.

Our opportunity

We are looking for our new Landside Operations Sr Manager to join our team. Responsible for managing the team and activities in the area, ensuring the motivation and engagement of its subordinates, as well as planning and guaranteeing demands, meeting the technical and specific requirements of customers, according to agreed deadlines for delivery at the Ports, management of the available transport modes with the best cost-benefit in operations, ensuring compliance with internal KPIs and suppliers, report of the area's results, as well as the action plans of the identified deviations in the short, medium and long term.

Main responsibilities:

• Manage the team, through guidance and motivation, feedback, distribution of tasks by competencies, performance monitoring, aiming at technical and personal development and maintenance of a positive internal climate among members. Approve training plans for the team or new employees, by surveying needs
• Define with the immediate superior, future strategies for the development of the area, structuring and improvements of processes, evaluating the fulfillment of the current structure to the demands (personnel, training and equipment), adapting to market changes, new legislation or new products, according to the company's strategy
• Promote operational meetings with the team and Providers, aiming to optimize resources and solve problems and improvement actions
• Ensure the correct alignment with the CX teams in order to meet the agreed Service Level. If applicable, participate in meetings with customers when necessary
• Act on operational deviations ensuring the least possible impact on the customer, with cost optimization
• Manage and act on performance indicators (KPIs), involving the team and taking pertinent improvement actions
• Ensure compliance with the annual budget of the area (expenses and revenues), predicting the needs of resources, acquisitions, replacements, consumption of materials/services and other expenses involved in the activities
• Ensure adequate levels of use of resources for the area, establishing and promoting compliance with policies, rules, standards and procedures, through the awareness of team members, evaluating and deciding on needs and/or adoption of improvement, adequate working conditions, as well as motivating, complying with and enforcing various activities
• Contribute to the dissemination of the company's mission, values and philosophy, through the dissemination and awareness of the organization's professionals, as well as praising issues related to conduct, discipline, respect, ethics and professionalism, aiming at the alignment of professionals with the established guidelines
• Develop other activities with the same degree of complexity as those described above, when requested by the manager

We are looking for:

Technical Knowledge & Experience

• 4 to 6 years of experience in Logistics and Transport, including modes such as Rail, Waterway, Road, and Cabotage
• 4 to 6 years of experience with insurance rules in cargo transport (PGR and DDR)
• Up to 2 years of experience in the Port and Customs Clearance branch
• 4 to 6 years of experience in Project Management

Behavioral Competencies

• Results-oriented – Advanced
• Demonstrates strategic mindset – Advanced
• Manages complex situations – Advanced
• Mutual respect and teamwork – Expert

Languages

• Fluency in Portuguese (mandatory)
• Advanced English (mandatory)
• Spanish (preferred)

Travel requirements

• Availability to travel up to 40% domestically and 10% internationally

About us

A.P. Moller-Maersk is an integrated container logistics company that works to connect and simplify our customers' supply chains. As a global leader in transportation services, we operate in 130 countries and employ about 70,000 people.

With an offer of end-to-end products and digital services, continuous customer engagement and a superior end-to-end delivery network, we enable our customers to trade and grow by transporting goods anywhere in the world. Learn more about us:

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.

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