IT Operations Management

Há 14 horas


São Paulo, São Paulo, Brasil AllianceIT Inc Tempo inteiro R$60.000 - R$144.000 por ano

This a Full Time hybrid position
working in Curitiba for with US clients. 3 days at home and 2 day of home office.

We offer:

  • $5,000 BRL to $11,200 per month depending on experience
  • Vale Refeição / Alimentação R$ 992,00
  • Plano de Saúde Bradesco ( Descontos Sujeito a Alteração)
  • Plano Odontológico Bradesco
  • Seguro de Vida
  • Auxílio Creche

Title: IT Operations Management

The ITOM Consultant will be responsible for designing, implementing, and optimizing IT Operations Management solutions using ServiceNow. This role supports transformation programs for clients such as Petrobras and Banco Bradesco, focusing on infrastructure visibility, automation, and operational resilience.

Required Qualifications:

  • Strong expertise in ServiceNow ITOM and ITSM modules.
  • Experience with SLO/SLI, DataDog, Azure, and cloud infrastructure monitoring.
  • Proficiency in scripting (JavaScript, PowerShell), API integrations, and platform analytics.
  • Familiarity with ITIL processes and enterprise service management platforms (e.g., BMC, OpenText).

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