Empregos atuais relacionados a Customer Service Representative at Logistics - Rio de Janeiro, Rio de Janeiro - Freightera
-
Travel customer representative
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Getaway Travel Agency Tempo inteiroCompany DescriptionOur Arizona-based travel agency, specializing in Disney vacations, cruises, and Eurotrips, is looking for enthusiastic individuals to join our worldwide team. Work from anywhere, enjoy flexible hours and explore the world while making dreams come true for our clients.Role DescriptionThis is a part-time or full-time remote role for a Travel...
-
Bilingual Customer Service Representative
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil OnSpot Travel Solutions Tempo inteiroBilingual Customer Service Representative (FR / EN) – RemoteDo you speak French and English fluently (Spanish is a big plus)Do you love travel, thrive in fast-paced environments, and enjoy solving problems on the go? Then this role might be for youOnSpot Travel Solutions provides in-destination assistance and concierge services for independent travelers...
-
Customer Service Specialist
Há 20 horas
Rio de Janeiro, Rio de Janeiro, Brasil Digital Tempo inteiroWe are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience.This role operates on Pacific Standard Time (PST), and candidates must be willing and able to work in this US time zone. The position is...
-
Customer Service Specialist
Há 16 horas
Rio de Janeiro, Rio de Janeiro, Brasil Digital Tempo inteiroWe are seeking a dependable and customer-focused Social Media Customer Service Associate to manage inbound customer inquiries, issue resolution, and sentiment across our social media platforms for a global audience.This role operates on Pacific Standard Time (PST), and candidates must be willing and able to work in this US time zone. The position is...
-
Customer Service Agent
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil Best Servicers of America Inc. Tempo inteiroCompany DescriptionBest Servicers of America is an innovative provider of on-site services solutions, dedicated to enhancing brand image and customer service experience. We offer accurate diagnostic and technical support and follow-up phone calls to ensure customer satisfaction. Our team works closely with businesses to tailor our services to meet their...
-
Rio de Janeiro, Rio de Janeiro, Brasil OnSpot Travel Group Tempo inteiroCompany DescriptionOnSpot is a provider of in-destination assistance and concierge services for modern travelers. Our goal is to address the challenges faced by independent travelers by providing exceptional assistance and fostering a community of smart travelers. We strive to provide a unique and seamless experience for travelers while they explore new...
-
Portuguese Speaking Sales Representative
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil eTeacher Group Tempo inteiroETeacher Group is an EdTech pioneer and innovator that has been on the cutting edge of educational technology since its foundation. Today our company has grown to over 1000 employees while we deliver high-quality live courses to over 50,000 students a year on our online Learning Platform. Our strategy is to continue on our path of innovation to deliver...
-
Portuguese Speaking Sales Representative
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil eTeacher Group Tempo inteiroETeacher Group is an EdTech pioneer and innovator that has been on the cutting edge of educational technology since its foundation. Today our company has grown to over 1000 employees while we deliver high-quality live courses to over 50,000 students a year on our online Learning Platform. Our strategy is to continue on our path of innovation to deliver...
-
Jr Import Analyst I
Há 4 dias
Rio de Janeiro, Rio de Janeiro, Brasil Cet Logistics Tempo inteiroFor over 29 years, the CET LOGISTICS Group has been present in Foreign Trade. It began its activities in the Oil and Gas segment, specializing in large projects. Currently, it also specializes in integrated and international logistics for multimodal freight transport, operating in the world's most important commercial areas.The Group is involved in global...
-
Auxiliar de logística
Há 6 dias
Rio de Janeiro, Rio de Janeiro, Brasil New Ways Logistics & Services Tempo inteiroDescrição da EmpresaSugerimos que insira os detalhes aqui.Descrição do CargoEstamos contratando um Auxiliar de Logística para integrar a equipe da New Ways Logistics & Services em Rio de Janeiro, RJ. Este cargo é responsável por oferecer suporte às operações logísticas, incluindo o controle de estoque, a coordenação de pedidos e o auxílio nas...
Customer Service Representative at Logistics
2 semanas atrás
This is a remote position, a great opportunity for a focused and motivated person that fits the position's requirements and Freightera culture. Freightera is a Vancouver based startup, on a mission to make freight easy, accessible and green through working with the A players all around the world. We are looking to recruit A-players, people with a growth mindset and desire to perform, learn and get better.
Freightera works like Expedia for freight. Business shippers compare freight rates from hundreds of carriers in North America. Our system searches over 20 billion lanes and provides the best available rates instantly so shipments can be booked online right away. We specialize in shipping LTL and FTL freight and we are looking for the right CUSTOMER SERVICE / CLIENT CARE SUPPORT person to join our 5-star team
Responsibilities
- Welcoming new clients onto the platform
- Dealing with client requests via phone, live chat or email and in a timely manner
- Managing tickets regarding shipping issues and requests
- Following up with existing clients by phone or email
- Providing excellent customer service and technical support
- Demonstrating empathy by listening attentively to customer concerns
- Ensuring that all customer care needs are resolved in a timely fashion
- Maintaining high customer satisfaction ratings and service level agreements
Requirements
- Warm, empathetic personality
- Drive for continuous improvement
- Fluency in English and Spanish
- Excellent communication skills
- Great time-management skills
- Great team-working skills
- Able to work under pressure and handle stress
- Strong ability to multitask
- Strong computer skills
- Being reliable, professional and positive
- Ability to work independently and remotely
- Working on Pacific Standard time
- Experience with sales / service software like Zendesk, chats, CRMs - a plus
- Prior experience in the shipping industry is a plus
- Fluent in French and / or Mandarin is an asset
We offer
- Work in a dynamic environment
- Free expression of opinions and ideas, inspiring creativity and innovation
- Experience of a start-up culture
- Job progression and professional development
- Great team with an awesome company culture
- Employee stock ownership plan (ESOP)
We welcome all qualified applications and will contact shortlisted candidates only.
