Remote Workflow

Há 7 dias

Mexico ColombiaArgentina VenezuelaHondurasBrazilBrasilNicaraguaGuatemalaCosta RicaChileDominican RepublicEcuadorEl SalvadorPanamaUruguayPeruLatin AmericaBelize, Brasil HireLATAM Tempo inteiro US$40.000 - US$50.000 por ano


HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.


Job Title: Remote Workflow & Systems Optimization Specialist (100% Work From Home) 

Location: Remote from Latin America

Position Type: Full-time

Salary: $2,500 USD/month paid ACH via Ramp

Schedule: Monday–Friday, 9:00 AM–5:00 PM, with flexibility for occasional evenings or weekends as needed for system implementations or workflow transitions.


Our Client:


Our client delivers comprehensive catering solutions across the Northeast and select national markets. Their team transforms occasions into extraordinary experiences by combining strategic event design, genuine hospitality, and precise culinary craftsmanship. They navigate seamlessly between highly personalized intimate gatherings and expansive corporate initiatives.

Their portfolio spans prestigious enterprises—including leading streaming platforms, innovative automotive manufacturers, and enterprise software pioneers—alongside mission-driven organizations focused on youth development, affordable housing, and cardiovascular health advocacy.


Their operational philosophy centers on seven foundational principles: unwavering dedication, service excellence, personal responsibility, ethical standards, open communication, continuous evolution, and purposeful engagement. These values shape every interaction and ensure each celebration reflects their commitment to distinction.



Job Overview:

We're seeking a methodical, detail-obsessed professional to design, implement, and maintain the backbone of their company's operations: SOPs, workflows, and systems. This role ensures clarity, adoption, and continuous optimization of processes while maintaining the company's key "sources of truth." A critical part of the role is integrating multiple platforms - such as Tripleseat, Google Workspace, and Nowsta - to streamline workflows, eliminate redundancy, and mitigate human error.

Responsibilities: 
  • Develop, implement, and enforce Standard Operating Procedures (SOPs) and operational workflows across departments.
  • Maintain and optimize the company's "sources of truth," ensuring data is accurate, accessible, and organized.
  • Design and maintain information systems that integrate Tripleseat, Google Workspace, Nowsta, and other tools, creating non-redundant, cogent workflows.
  • Ensure adoption of workflows and systems through methodical training, documentation, and ongoing support.
  • Monitor workflow and system performance, identifying bottlenecks, redundancies, or risks, and implement precise solutions.
  • Collaborate with cross-functional teams to ensure processes and systems are coherent, efficient, and scalable.
  • Serve as a subject matter expert on operational systems, workflow optimization, and information integration.


Qualifications, Skills, and Key Competencies:   

Required:
  • Extremely methodical and detail-oriented, with a natural drive for precision.
  • Strong organizational, analytical, and problem-solving skills.
  • Experience in workflow design, SOP development, operational systems management, or process automation.
  • Familiarity with information system integration and managing data thoughtfully across multiple platforms.
  • Ability to communicate clearly, train teams, and enforce adoption of processes.
  • Comfortable managing evolving systems in a dynamic, fast-paced environment.


Preferred:
  • Experience connecting APIs across platforms and integrating disparate software systems.
  • Familiarity with or other workflow automation platforms.
  • Experience leveraging AI tools to optimize processes or enhance data management.
  • Experience with Tripleseat, Google Workspace, Nowsta, or similar operational software.
  • Background in operations, project management, or systems optimization.


Benefits:
  • Paid Time Off (PTO): 10 days per year
  • Holidays Observed: 5 U.S. holidays – Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day
  • Payment Method: ACH payments via


Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
 
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
 
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don't qualify for will not improve your chances and may affect future applications.
 
Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication. 
We appreciate your interest and look forward to reviewing your application

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