Manager - Internal Controls

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Job Title

Manager - Internal Controls

What does a Manager for Internal Controls at our company do?

The Manager – Internal Controls leads and coordinates the company's adherence to the regulations of the Central Bank of Brazil. This role will act as a key partner across all business areas, ensuring compliance while fostering a culture of strong governance and risk management.

This role offers the opportunity to lead a critical function in a high-growth and dynamic environment, with exposure to senior leadership and cross-border collaboration in a culture that values integrity, accountability, and innovation.

What you will do:

• Lead the design, implementation, and monitoring of internal controls to ensure compliance with Central Bank regulations and corporate policies.
• Partner with cross-functional teams (Finance, Legal, Operations, Risk, Technology, etc.) to drive alignment and execution of compliance requirements.
• Identify process gaps, risks, and control weaknesses, and recommend improvements to strengthen the internal control framework.
• Stay updated on regulatory changes, industry trends, and best practices to proactively guide the organization.
• Provide training and support to teams, internal controls, and regulatory expectations.
• Act as a trusted advisor to senior leadership, ensuring the company is well-positioned to meet both regulatory and strategic objectives.

What you need to have:

• Bachelor's degree in Accounting, Business Administration, Law, Finance, or related field (Master's degree or professional certifications preferred).
• Strong and relevant experience, ideally with exposure to multinational (U.S.-based) companies and start-up environments.
• Proven experience working with Central Bank of Brazil regulations and Internal Control frameworks.
• Strong background in internal controls, risk management, and regulatory compliance.

• Fluency in Portuguese, English, and Spanish is essential.

• Strong initiative and results-oriented mindset, with the ability to deliver in dynamic environments.

• Excellent interpersonal and communication skills, fostering collaboration and strong relationships across all levels.
• Empathy, resilience, and adaptability when managing challenges and change.
• Strategic thinking combined with hands-on execution capabilities.
• Ability to influence, challenge constructively, and guide the organization toward best practices.

Our culture: Our aspiration is to move money and information in a way that moves the world. Our goal is to provide superior value to our customers through cutting-edge technology, targeted innovation, and excellence in everything we do.

Our values: Our values guide how we make decisions and fulfill our commitments to our customers and each other. They articulate what concerns us - what we believe is important. They guide us in decision-making every day. They anchor a culture in which we want to work.

• Earning customer trust every day;
• Creating with purpose;
• Inspiring and achieving excellence;
• Doing the right thing;
• Keeping the promise of One Fiserv.

Our culture, rooted in our collective pride and recognition of each other's achievements, is visible every day through our collective posts #FISVProud on social media.

Our benefits:

• Meal or food allowance (no deduction from salary);
• Transportation voucher/Mobility Flash Card;
• Medical assistance without co-payment for the associate;
• Dental assistance;
• Life insurance;
• Private pension;
• Bonus/Profit Sharing;
• Total Pass;
• Birthday day off;
• Partnership with various educational institutions;
• Internal program to recognize and reward the contributions and achievements of the associates in alignment with our Fiserv Values (points are redeemed for rewards);
• Wellness Program with initiatives focused on the mental, physical, and financial health of the associates.

What We Offer

• Opportunity to lead a critical function in a high-growth and dynamic environment.
• Exposure to senior leadership and cross-border collaboration.
• A culture that values integrity, accountability, and innovation.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.