IS Manager Support, Data and Analytics
Há 7 dias
Primary Responsibilities
Supervise and Develop TMS IS Run & Maintain Team
Establish a strong application analyst team to support users/key users in functional area (pertinent to each area of responsibility) through an established Service Desk / ticketing system
Analyse processes to determine root cause of errors, problems
Participate in feasibility studies (change requests) for system enhancements
Document existing process flows and monitor and promote best practices across TMS
Identify opportunities to simplify processes (pertinent to each area of responsibility) with a view on removing complexity from the organization – IT Excellence
Support Change Management process (pertinent to each area of responsibility), by owning the topics/processes to be implemented in the Department, by gathering team members' feedback, by supporting any initiative to be implemented in the team.
Create business analytics, reports and dashboards as well as provide expertise to support the operational teams reporting needs
Experience and Education
- Functional knowledge of Oracle J.D. Edwards Enterprise One for at least 5 in Distribution and/or Financial modules
- Understanding of industrial/commercial business processes and implications to reporting
- At least 4 years' experience in business process improvements projects (pertinent to each area of responsibility)
- Proven Business Analyst experience
- Self-motivated with ability to coordinate projects and report status and progress
- Familiarity with the BPMN, ITIL and Six Sigma standards
- Proven Leadership skills (coordinating a team of IT business analysts)
- Excellent communication and presentation skills
Required
- 4 year(s): Business process improvement projects
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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